Comments on: A little water floods the MTA’s Website too http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/ A New York City Subway Blog Sun, 21 Mar 2010 05:18:33 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Second Ave. Sagas | Blogging the NYC Subways » Blog Archive » MTA earns ‘Best of New York’ recognition for TripPlanner http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-30543 Second Ave. Sagas | Blogging the NYC Subways » Blog Archive » MTA earns ‘Best of New York’ recognition for TripPlanner Tue, 18 Mar 2008 04:28:49 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-30543 [...] On the one hand, it’s a great resource for many things MTA. They’ve got press releases, maps, schedules and construction information up the wazoo. But on the other hand, there’s no rhyme or reason to the structure, and vital parts go without updates for months or years in certain cases. It also had this inconvenient tendency to crash under the load of heavy traffic. [...] [...] On the one hand, it’s a great resource for many things MTA. They’ve got press releases, maps, schedules and construction information up the wazoo. But on the other hand, there’s no rhyme or reason to the structure, and vital parts go without updates for months or years in certain cases. It also had this inconvenient tendency to crash under the load of heavy traffic. [...]

]]> By: Second Ave. Sagas | Blogging the NYC Subways » Blog Archive » NYCT Trip Planner goes visual with Virtual Earth maps http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-25284 Second Ave. Sagas | Blogging the NYC Subways » Blog Archive » NYCT Trip Planner goes visual with Virtual Earth maps Wed, 13 Feb 2008 19:32:01 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-25284 [...] the agency has made a real effort to improve their digital presence since the August flood knocked out its Website. Yesterday, New York City Transit unveiled a series of improvements to its Trip Planner designed to [...] [...] the agency has made a real effort to improve their digital presence since the August flood knocked out its Website. Yesterday, New York City Transit unveiled a series of improvements to its Trip Planner designed to [...]

]]> By: Marsha http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1160 Marsha Fri, 10 Aug 2007 14:52:52 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1160 From the front page today's NY Times: Ten minutes after a suspicious package was found at a subway station in Washington on Wednesday, riders read about it on the electronic screens at all of the system’s 86 stations. At 5:30 a.m. the same day, New Jersey Transit bus and train riders were sent the first of 30 alerts on their cellphones and BlackBerry devices as rainstorms pounded the region. In San Francisco, riders planning a subway trip can download maps and schedules onto their iPods. . . . During Wednesday’s crippling storm, when the Metropolitan Transportation Authority’s Web site was overwhelmed by people seeking the latest information and directions, legions of commuters had to rely on station agents scrawling updates on white boards. What is wrong with this picture? Why can't the biggest subway system in the country have the best communications? It's a joke to have to rely on white boards and unintelligible PA announcements. Whatever it takes, the MTA has to improve communications. (But not at the expense of the 2nd Avenue subway as a letter writer in today's paper suggested. One thing has nothing to do with the other.) From the front page today’s NY Times:

Ten minutes after a suspicious package was found at a subway station in Washington on Wednesday, riders read about it on the electronic screens at all of the system’s 86 stations.

At 5:30 a.m. the same day, New Jersey Transit bus and train riders were sent the first of 30 alerts on their cellphones and BlackBerry devices as rainstorms pounded the region. In San Francisco, riders planning a subway trip can download maps and schedules onto their iPods.

. . . During Wednesday’s crippling storm, when the Metropolitan Transportation Authority’s Web site was overwhelmed by people seeking the latest information and directions, legions of commuters had to rely on station agents scrawling updates on white boards.

What is wrong with this picture? Why can’t the biggest subway system in the country have the best communications? It’s a joke to have to rely on white boards and unintelligible PA announcements. Whatever it takes, the MTA has to improve communications. (But not at the expense of the 2nd Avenue subway as a letter writer in today’s paper suggested. One thing has nothing to do with the other.)

]]> By: Julia http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1163 Julia Fri, 10 Aug 2007 14:22:06 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1163 The rain must have clogged the Internet tubes, too. I know nothing about making websites, but it seems amazing to me that the MTA didn't build in the capacity for theirs to withstand sharp spikes in traffic. Isn't that something just about anyone could have predicted they'd need? The rain must have clogged the Internet tubes, too.

I know nothing about making websites, but it seems amazing to me that the MTA didn’t build in the capacity for theirs to withstand sharp spikes in traffic. Isn’t that something just about anyone could have predicted they’d need?

]]> By: Benjamin Kabak http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1162 Benjamin Kabak Fri, 10 Aug 2007 12:51:49 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1162 Marc, it's a wing and a prayer today because they haven't had time to upgrade it yet. They're expecting a big crush this afternoon, and it'll take a semi-miracle to keep the site up if the same problem from 48 hours ago hasn't been solved yet. Marc, it’s a wing and a prayer today because they haven’t had time to upgrade it yet. They’re expecting a big crush this afternoon, and it’ll take a semi-miracle to keep the site up if the same problem from 48 hours ago hasn’t been solved yet.

]]> By: Marc Shepherd http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1161 Marc Shepherd Fri, 10 Aug 2007 12:38:43 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1161 The guy in charge said that the firewall needs to be upgraded. How is that "a wing and a prayer"? Do you realize what firewalls do? The guy in charge said that the firewall needs to be upgraded. How is that “a wing and a prayer”? Do you realize what firewalls do?

]]> By: Todd http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1159 Todd Fri, 10 Aug 2007 12:02:07 +0000 http://secondavenuesagas.com/2007/08/10/a-little-water-floods-the-mtas-website-too/#comment-1159 That 404'D picture is hysterical. The MTA should use it! That 404′D picture is hysterical. The MTA should use it!

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