Comments on: MTA employees often the last to know everything http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/ A New York City Subway Blog Mon, 13 Feb 2012 12:58:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: ‘Who are you texting 50 serivice alerts a day?’ ‘IDK, my bff, MTA.’ at Second Ave. Sagas | Blogging the NYC Subways http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-2866 ‘Who are you texting 50 serivice alerts a day?’ ‘IDK, my bff, MTA.’ at Second Ave. Sagas | Blogging the NYC Subways Wed, 07 Nov 2007 14:17:24 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-2866 [...] a torrential downpour led to a system-wide failure of the subways that exposed the MTA’s deep-rooted communications problems, the MTA has issued a request for proposals for a text message alert system. A press release from [...] [...] a torrential downpour led to a system-wide failure of the subways that exposed the MTA’s deep-rooted communications problems, the MTA has issued a request for proposals for a text message alert system. A press release from [...]

]]> By: Service alerts now available for mobile browsers at Second Ave. Sagas | Blogging the NYC Subways http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-2400 Service alerts now available for mobile browsers at Second Ave. Sagas | Blogging the NYC Subways Wed, 31 Oct 2007 05:02:12 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-2400 [...] As I’ve mentioned over and over again, the massive problems in August originated from the lack of communications between the MTA, its employees and riders. But the new service will offer real-time service alerts for unplanned service delays and changes. [...] [...] As I’ve mentioned over and over again, the massive problems in August originated from the lack of communications between the MTA, its employees and riders. But the new service will offer real-time service alerts for unplanned service delays and changes. [...]

]]> By: Flood report proposes keeping water out of the subway tunnels « Second Ave. Sagas | Blogging the NYC Subways http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1178 Flood report proposes keeping water out of the subway tunnels « Second Ave. Sagas | Blogging the NYC Subways Fri, 21 Sep 2007 05:29:19 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1178 [...] criticized the MTA on its communications efforts. In fact, the MTA employees generally know things long after everyone else does. We also knew back in July before the flood that the pumps along the Queens Boulevard line were in [...] [...] criticized the MTA on its communications efforts. In fact, the MTA employees generally know things long after everyone else does. We also knew back in July before the flood that the pumps along the Queens Boulevard line were in [...]

]]> By: grownANDsexy http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1173 grownANDsexy Fri, 31 Aug 2007 06:27:56 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1173 Here is the bottom line: Other than lack of training of employees when it comes to relating to customers, for whatever reason, token booth clerks (or whatever they are called now) do not have the maps that they can read (or should be able to read) to tell you how to get where you are going. Each boro has a bus map... while there is NO WAY ON EARTH that anyone can know each and every bus line in any boro, you should know the ones right above/below you and other area info. As for communication... LMAO. I have no idea why the MTA has almost no real communication with its workers when it comes to system "flare ups". If something happens on the Q line and I'm a conductor on the R, guess what? I'll never know about it LOL. Less than half of the radio communications come through even when your on the same line or a connecting line. I hope something is done about this. As passengers, we should feel safe knowing that somehow he people who work for the system can communicate with each other. While I'm positive in an emergency situation things will work, its the everyday system issues that go down any given day that needs to be addressed. Here is the bottom line:
Other than lack of training of employees when it comes to relating to customers, for whatever reason, token booth clerks (or whatever they are called now) do not have the maps that they can read (or should be able to read) to tell you how to get where you are going.

Each boro has a bus map… while there is NO WAY ON EARTH that anyone can know each and every bus line in any boro, you should know the ones right above/below you and other area info.

As for communication… LMAO. I have no idea why the MTA has almost no real communication with its workers when it comes to system “flare ups”. If something happens on the Q line and I’m a conductor on the R, guess what? I’ll never know about it LOL. Less than half of the radio communications come through even when your on the same line or a connecting line.

I hope something is done about this. As passengers, we should feel safe knowing that somehow he people who work for the system can communicate with each other. While I’m positive in an emergency situation things will work, its the everyday system issues that go down any given day that needs to be addressed.

]]> By: peter http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1175 peter Tue, 14 Aug 2007 18:45:33 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1175 Well done with the Hed typo. If the system is fully wired for PA, my guess is that the announcements will be nothing but repetitive nonsense, a la "We are being held by the train's dispatcher" or "This is an important announcement from the NY Police Department..." Meaningless, useless, and not worth the time or money spent making it possible to make them. Well done with the Hed typo.

If the system is fully wired for PA, my guess is that the announcements will be nothing but repetitive nonsense, a la “We are being held by the train’s dispatcher” or “This is an important announcement from the NY Police Department…”
Meaningless, useless, and not worth the time or money spent making it possible to make them.

]]> By: mg http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1174 mg Tue, 14 Aug 2007 15:47:50 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1174 How ridiculous is this?? Station agents don't do anything anymore, and they'll do even less once the new PA system starts working (MTA: pretty please turn it on soon?) They might as well be replaced with undercover & uniformed police, maintenance crews and MTA ambassadors at key (busy and touristy) stations. How ridiculous is this?? Station agents don’t do anything anymore, and they’ll do even less once the new PA system starts working (MTA: pretty please turn it on soon?) They might as well be replaced with undercover & uniformed police, maintenance crews and MTA ambassadors at key (busy and touristy) stations.

]]> By: Benjamin Kabak http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1176 Benjamin Kabak Tue, 14 Aug 2007 15:06:27 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1176 Yes, I fixed it. :) In terms of mistakes, I've seen this trend all over the place. Employees don't know if trains are running local or express. They don't know which alternate routes exist or which ones are best. It's, as I said, communication. Yes, I fixed it. :)

In terms of mistakes, I’ve seen this trend all over the place. Employees don’t know if trains are running local or express. They don’t know which alternate routes exist or which ones are best. It’s, as I said, communication.

]]> By: peter http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1177 peter Tue, 14 Aug 2007 12:12:01 +0000 http://secondavenuesagas.com/2007/08/14/mta-employers-often-the-last-to-know-everything/#comment-1177 wotthehell - everybody makes mistakes, sometimes even blatantly obvious ones. Like your headline today, f'r'instance wotthehell – everybody makes mistakes, sometimes even blatantly obvious ones. Like your headline today, f’r'instance

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