Comments on: Lost and not found with New York City Transit http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/ A New York City Subway Blog Thu, 24 May 2012 09:49:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Losing, but not always finding, something in the subway :: Second Ave. Sagas | A New York City Subway Blog http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-67294 Losing, but not always finding, something in the subway :: Second Ave. Sagas | A New York City Subway Blog Mon, 30 Nov 2009 06:18:52 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-67294 [...] seems to be nothing more than just a story. Two years ago, an MTA Inspector General’s report condemned the lost and found operations. At the time, just 18 percent of lost items were recovered, and 23 of 26 intentionally lost items [...] [...] seems to be nothing more than just a story. Two years ago, an MTA Inspector General’s report condemned the lost and found operations. At the time, just 18 percent of lost items were recovered, and 23 of 26 intentionally lost items [...]

]]> By: Nick http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-61793 Nick Wed, 17 Jun 2009 14:34:29 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-61793 I went to the MTA lost and found at the bus depot 20 min after realizing I lost my cell phone on an express bus. I told my story to the station manager and his only help was to see if I could find the bus driver at the bus garage or call back in 2 hours to see if it shows up. Another bus driver over-heard my story and showed me a zip block bag with cell phones, said that "I wont ever have that problem". After asking him what would a bus driver need 5 cell phones for, he thought I was acusing him of something...but seriously, the lost and found section is a shady department. And with the disrespectful NYC bus-drivers the MTA hires, you should be so lucky to find a good driver willing to submit your lost property to the rightfull athorities in their department. I went to the MTA lost and found at the bus depot 20 min after realizing I lost my cell phone on an express bus. I told my story to the station manager and his only help was to see if I could find the bus driver at the bus garage or call back in 2 hours to see if it shows up. Another bus driver over-heard my story and showed me a zip block bag with cell phones, said that “I wont ever have that problem”. After asking him what would a bus driver need 5 cell phones for, he thought I was acusing him of something…but seriously, the lost and found section is a shady department. And with the disrespectful NYC bus-drivers the MTA hires, you should be so lucky to find a good driver willing to submit your lost property to the rightfull athorities in their department.

]]> By: Mike http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-60605 Mike Mon, 04 May 2009 21:40:43 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-60605 It's all about responsibility. The proper procedure is the clerk has to log it in...they don't want the extra responsibility as they (for the most part...not the red information booths) are already legally responsible for the money. A supervisor (usually too lazy to do it themselves so they'll expect a lunch relief/cta to do it for them...some l/r's that is part of their job but they simply take the property to another "control" booth where a supv. has to process it anyway) is supposed to pick it up. Now that employee has the unwanted responsibility thrust upon them. Finally a supv. sends the items to the LPU. No ID...it's gone. Wallet/id...if the employee has a conscience it usually gets tossed in a mailbox. It’s all about responsibility. The proper procedure is the clerk has to log it in…they don’t want the extra responsibility as they (for the most part…not the red information booths) are already legally responsible for the money. A supervisor (usually too lazy to do it themselves so they’ll expect a lunch relief/cta to do it for them…some l/r’s that is part of their job but they simply take the property to another “control” booth where a supv. has to process it anyway) is supposed to pick it up. Now that employee has the unwanted responsibility thrust upon them. Finally a supv. sends the items to the LPU. No ID…it’s gone. Wallet/id…if the employee has a conscience it usually gets tossed in a mailbox.

]]> By: Philip Nunez http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-59144 Philip Nunez Fri, 06 Mar 2009 02:44:48 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-59144 The new online Lost and Found form only seems to cater for US citizens. The Address Box should include foreign countries as well. This will help tourists to use the online lost and found service. The new online Lost and Found form only seems to cater for US citizens. The Address Box should include foreign countries as well. This will help tourists to use the online lost and found service.

]]> By: Second Ave. Sagas | Blogging the NYC Subways » Blog Archive » Fares, fares, everywhere fares http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-7250 Second Ave. Sagas | Blogging the NYC Subways » Blog Archive » Fares, fares, everywhere fares Fri, 14 Dec 2007 20:59:08 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-7250 [...] again, no matter how inept the MTA can be sometimes, all things considered, we have a pretty sweet subway in New York, fare [...] [...] again, no matter how inept the MTA can be sometimes, all things considered, we have a pretty sweet subway in New York, fare [...]

]]> By: Gary http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-7240 Gary Fri, 14 Dec 2007 17:38:25 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-7240 Ben, this statement: “We found that on some occasions, valuable jewelry such as a diamond earring or a wallet containing hundreds of dollars had been turned in as lost property, but never transported to the [Lost Property Unit] to be claimed by the owner,” seems to indicate not finders keepers, but finder turns property over to MTA employee, who converts property for own use instead of delivering to Lost and Found. I had a very good experience with the PATH 3 years ago; left my camera on a train, met my then-fiancee for dinner, realized i left the camera, panicked, called 311, transferred me to PATH, radioed the train, they had the camera, and were rolling back through the line . . . I ran back to the station, caught the train in there and got my camera back from the conductor. Of course the MTA is an order of magnitude more complex, but they can and should have a working system for getting people back their property. Ben, this statement:

“We found that on some occasions, valuable jewelry such as a diamond earring or a wallet containing hundreds of dollars had been turned in as lost property, but never transported to the [Lost Property Unit] to be claimed by the owner,”

seems to indicate not finders keepers, but finder turns property over to MTA employee, who converts property for own use instead of delivering to Lost and Found.

I had a very good experience with the PATH 3 years ago; left my camera on a train, met my then-fiancee for dinner, realized i left the camera, panicked, called 311, transferred me to PATH, radioed the train, they had the camera, and were rolling back through the line . . . I ran back to the station, caught the train in there and got my camera back from the conductor.

Of course the MTA is an order of magnitude more complex, but they can and should have a working system for getting people back their property.

]]> By: Todd http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-7229 Todd Fri, 14 Dec 2007 13:26:32 +0000 http://secondavenuesagas.com/2007/12/14/lost-and-not-found-with-new-york-city-transit/#comment-7229 I found a ladies wallet a few months ago on an R platform and practically had to force it on the booth worker (who's grasp of the English language was minimal at best). I should've looked inside for some ID and then mailed it back to the person. I'm sure it never got back to her. I found a ladies wallet a few months ago on an R platform and practically had to force it on the booth worker (who’s grasp of the English language was minimal at best). I should’ve looked inside for some ID and then mailed it back to the person. I’m sure it never got back to her.

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