Comments on: Much riding on new text message alert system

By: Second Ave. Sagas | A New York City Subway Blog » Blog Archive » » A tardy slip, courtesy of the MTA

Tue, 02 Dec 2008 06:21:35 +0000

[...] ongoing commitment to technological improvements. With the recent — if slightly buggy — text and e-mail alert system, the MTA is attempting to overcome some of its technological [...]

By: Adam

Adam — Wed, 26 Nov 2008 17:59:13 +0000

I’ve gotten 4 texts today, 2 regarding the A and 2 about the 1. None of the delays affected me at all since I was already at work. I’m going to have to tweak my settings, i think. Getting texts all day long from the subway while at work will get really annoying really quick.

By: Windsor Terrace

Windsor Terrace — Wed, 26 Nov 2008 14:40:25 +0000

Signed up last night for cell & email updates concerning the F…and this morning they kept me company as the “rail condition” at Delancey went down. The system seems to be working correctly for me. I wonder, though, how long the problem existed before they blast out the emails and texts.

By: Phil

Phil — Wed, 26 Nov 2008 14:00:24 +0000

Signed up for alerts on the 2 and 3 yesterday and has worked fine so far. Got an alert that there was a disabled train at park place right around the time I was heading home and it was accurate. Haven’t gotten alerts for lines I didn’t sign up for yet.

By: Todd

Todd — Wed, 26 Nov 2008 01:33:21 +0000

That cell-phone picture makes me laugh everytime.

By: Benjamin Kabak

Benjamin Kabak — Tue, 25 Nov 2008 22:05:01 +0000

That’s pretty sad. I’ll have to look into this.

By: Ian W.

Ian W. — Tue, 25 Nov 2008 22:03:00 +0000

Great, now I’m getting text messages about disabled vehicles on the Whitestone Bridge. I didn’t even sign up for bridge & tunnel updates. What a joke.

By: Ian W.

Ian W. — Tue, 25 Nov 2008 20:54:58 +0000

I've gotten alerts about the 7, F, and L since I signed up, and I only signed up for the F. Seems like it's just sending out everything to everybody. I filed a complaint through their email customer service system (and chose "Email Alert Support" in the "MTA Service" category). Who knows, maybe someone will actually read it.

By: rhywun

rhywun — Tue, 25 Nov 2008 20:22:46 +0000

BTW, nice picture!

By: rhywun

rhywun — Tue, 25 Nov 2008 20:22:19 +0000

I’ve been getting email alerts from them for months. Only the text-messaging aspect is new.