Comments on: Raising the fares but not telling anyone

By: Alon Levy

Alon Levy — Wed, 01 Jul 2009 15:22:31 +0000

I haven’t, but it sounds so plausible…

By: zgori

zgori — Tue, 30 Jun 2009 15:53:59 +0000

It’s not just WMATA’s web site that’s better, they seem to do a very good job with public communication in general. I just read their FAQ on the train accident and several of their service advisories, and I’m impressed. They are forthcoming, factual and concise. Compare that to our service advisories, particularly the half-sentence text messages we now get that give the least possible amount of information. “Due to a police investigation, please expect delays on X until further notice.” Better than nothing, I guess, but they tell you nothing about the severity or likely duration of the event.

By: R2

R2 — Tue, 30 Jun 2009 15:24:17 +0000

Whaa whaaa! Goodness, people complain about everything. Didn’t know about a fare hike? (Answer: What hole have you been living in???!!)

Seriously?

By: Advocating for an effective advocacy group :: Second Ave. Sagas | A New York City Subway Blog

Tue, 30 Jun 2009 04:01:21 +0000

[...] site is notably silent on the fare hike. The lone link goes back to the hard-to-find page on the MTA’s website, and the organization doesn’t have anything resembling a one-pager [...]

By: Red

Red — Tue, 30 Jun 2009 00:56:23 +0000

Ha! Sounds like you read this Greater Greater Washington piece on DDOT’s website getting landmark status:

http://greatergreaterwashingto.....gi?id=1935

By: Alon Levy

Alon Levy — Mon, 29 Jun 2009 22:02:05 +0000

Don’t knock it. If there’s one thing New York’s good at, it’s nostalgia. Vintage 1999 websites are eventually going to be prized, just like vintage 1900 brownstones.

By: Rhywun

Rhywun — Mon, 29 Jun 2009 20:46:27 +0000

One of my hobbies is hoarding maps from various systems around the world… so I’ve seen a LOT of these sites, and the MTA’s site ranks near the very bottom any way you look at it: usability, attractiveness. It’s been what, 10 years with this design? Ugh.

By: Benjamin Kabak

Benjamin Kabak — Mon, 29 Jun 2009 17:48:43 +0000

It’s certainly an apt comparison. Unlike a profit-driven gas station though, the MTA is a public-benefit corporation. It’s providing a service to New Yorkers and obviously not out to maximize profits. They should be more forthcoming with the information.

By: W. K. Lis

W. K. Lis — Mon, 29 Jun 2009 17:08:33 +0000

It seems to be the same as removing the gasoline prices on the gas station signs and having only the prices on the pumps themselves.