Archive for June, 2010

Jun
03

Stuck in an elevator

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Earlier this week, 12 passengers were trapped in an elevator at 168th St. when the only means of travel to and from the platform stalled mid flight. The incident happened on Tuesday afternoon at 4:11 p.m., and those trapped were finally rescued at 5:20 p.m. In amNew York today, Heather Haddon explores how elevator failures have plagued the MTA. The article — available only in this PDF for now — alleges that the MTA suffered through 91 elevator outages from January through March this year. That total represents an increase of 18 percent from the same time period last year.

For Transit, elevator woes are nothing new. A 2008 examination of the elevators by The Times revealed how the MTA’s $1-billion elevator investment didn’t pay off. Nearly two-thirds of all elevators had problems over the course of a year, and the repair costs were astronomical. And that’s why I take the stairs.

Categories : Asides, MTA Absurdity
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Over the last few days, we’ve spent a lot of time discussion the MTA’s new subway map. On Friday, we explored how the MTA is using the service cuts to refresh and declutter the map. Yesterday, we examined the battle between form vs. purpose and design vs. geographic in subway map design. Today, I’ve got the goods.

Via NBC New York comes a full preview of the new subway map. I’ve embedded the a low-res version of the full map after the jump, and by clicking on it, you can download a 2.8 MB PDF file.

As you’ll see, the map looks pretty good up close and in full. The MTA has certainly started clearing up the clutter, and while the drop-shadow gray lines can be slightly awkward, I think they work to highlight the routes. Above, I’ve posted the map’s mid-day service disclaimer, and I have to wonder if the MTA should consider a return to the two-sided map with the back that shows overnight service. The authority last employed such a device in the mid-1990s when Manhattan Bridge service led to massive service changes based on the time of day. As it stands now, the new map won’t be too useful come 11 p.m.

Anyway, enjoy the finer details of the new map, and kudos to those who can spot the one mistake I’ve found so far. As a hint, it’s in Queens.

After the jump, the new map in full. Click the image for a very high-res PDF. Read More→

Categories : Subway Maps
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The Empire State Center for New York State Policy — a project for the right-of-center Manhattan Institute which has turned out-of-control pension costs into its cause célèbre — released its entire MTA payroll data for 2009 yesterday, and as we can imagine, the hand-wringing has begun. If we want to assign blame, though, a bloated work force could trump inflated salaries.

As the Empire Center reported, the MTA’s total payroll increased by 2.4 percent in 2009. With the TWU, one of the MTA’s largest unions, earning its members a four percent raise last year, some of the MTA’s cost-cutting measures must have been successful. Meanwhile, more than 10 percent of the workforce take home salaries in excess of $100,000. The Center published a PDF list of the top 100 earners, and by and large, these are people who deserve their salaries. Compensation under $300,000 for agency heads seems downright cheap compared to what these workers would make in the private sector.

The Empire Center’s press release offered up some good tidbits. In the $150,000-and-over club were 11 LIRR car repairmen who nearly tripled their base salary through overtime shifts. Others included:

  • 65 Long Island Railroad and Metro-North Railroad conductors who averaged $86,837 over their base salaries which averaged $75,970;
  • 53 Bridge & Tunnel Sergeants and Lieutenants who averaged $94,962 over the average base pay of $82,594;
  • 34 Long Island and Metro-North Railroad engineers who averaged $89,109 over their $77,953;
  • 28 MTA police officers; and
  • 23 Long Island Railroad gang foremen averaging $81,718 over their base pay rate $82,249.

To drill down on the salary figures, the Empire Center has provided the public with a salary database as well. Things get interesting when we start looking at what train operators made. One took home over $81,000 on a base salary of $28.65 an hour. That comes out to 350 eight-hour shifts in one calendar year or a lot of overtime. Overall, New York City Transit’s 3487 TOs took home a combined $239.7 million last year.

I could go on and on with the numbers; it is, after all, strangely addictive and voyeuristic to see what these public employees make. But lists of not-that-outrageous compensation figures serves little purpose. To identify cost savings, the MTA has to figure out how to reduce not just overtime but man-hours as well. A proposed plan to offer early-retirement packages that the MTA and TWU are discussing could be a good start, but the issue won’t be solved by attacking overtime or adjusting work rules alone.

Rather, one of the problems facing the MTA is the sheer number of people it employs in mostly redundant positions. Metro-North and the Long Island Rail Road pay far too many people to collect train tickets, and Transit has a staff of 3487 train operators that could, with current technology, be chopped in half. While union members protective of their jobs claim that one-person train operation will slow down transit, real-life application of that advancement has done nothing of the sort throughout the transit world. We simply do not need two people driving and controlling the subways any longer.

For its part, the MTA noted its attention to payroll reduction, but the unions were largely silent after the Empire Center released the data. “We are in the process of overhauling every aspect of our business, including the elimination of approximately 3,000 positions this year,” the authority said in a statement. “One key part of this effort is a focus on the work rules, pension padding and management oversight that leads to some of the unnecessary overtime highlighted in today’s report.”

Yet, that approach almost misses the point. As management and its unionized workers square off over cost-cutting measures, inevitably, the debate turns to battles over compensation figures that aren’t too high. It’s time to reframe that debate, and while OPTO and a more efficient commuter rail ticketing system would involve cutting a large number of employees, the MTA is saddled with too many workers at all levels. That’s the real problem.

Categories : MTA Economics
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Updated (4:15 p.m.): As the expensive PA/CIS roll-out continues along the A Division stops, New York City Transit is continuing its attempts at a low-cost solution for a few key B Division stations. The latest to enjoy this new-to-New York technology is the popular Stillwell Ave. terminal at Coney Island.

This past weekend, Transit debuted a series of screens on the station’s four platforms that inform riders which train will be leaving next. As shown above, the screen will display the line information with an arrow pointing toward the next train to depart, as the signs currently in use on the 42nd St. shuttle platforms do. This is, says Transit, Phase I of a larger pilot program that will provide train departure track and time information throughout the popular station.

“Providing easy to understand travel information to our customers is one of our primary goals as we look to introduce cost effective new technology into the system,” Transit President Thomas F. Prendergast said. “While not as sophisticated as what we have in place on the Canarsie L line, or what is going in on the IRT, this next train departure information system is something our customers will come to rely on as they head home from a fun day at Coney Island.”

For now, this solution — engineered and installed in-house with the system supplied by SolariUSA — will feature four 32-inch high-definition, sun-readable LCD screens in the middle of each track. The signs will be activated by the dispatches at Coney Island. This initial pilot features track-specific signs, but according to Transit, later phases will incorporate a larger screen near the fare-control area that displays track and time departure information in the form of a reverse countdown similar to those information boards used by commuter rails. Transit is, in other words, trying to take the guesswork out of Stillwell Ave., and riders will no longer have to use their powers of ESP to determine if, say, the Manhattan-bound N or D will be leaving before the Q or F.

As yet, there is no timeline for the future phases of this project, and the MTA has yet to release a cost estimate. It is, however, a much-needed addition to the Coney Island terminal.

After the jump, another view of the new screens. Read More→

Categories : MTA Technology
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Jun
02

What purpose a subway map?

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The current subway map iteration of Manhattan is shown here on top of the new version.

With the MTA set to introduce a new version of its subway map over the next few weeks, New Yorkers who follow these sorts of changes have been debating the purpose of a subway map. On Friday, I noted how the MTA has struggled to balance the design of the subway map with its geographical purpose. During the Vignelli years, geography took a backseat to design while in the post-1979 world, geography has been the driving force behind The Map.

In today’s Times, Design columnist Steve Heller explores the evolution of the subway map and the MTA’s attempts at getting this iconic image just right. I’ll excerpt the good parts:

Although Mr. Vignelli’s stylized, diagrammatic map earned its place in the pantheon of postwar design — the collection of the Museum of Modern Art — it has fostered considerable debate about its heretical abstractions and is cited by design historians as one of Modernism’s most fabulous failures. While failing to cater to the public’s needs, its colored linear motif nonetheless clearly and rationally conveyed the fundamental distinction of which subway line is which. By simplifying the geographical details, the map may have looked less like a conventional map and more like an electrical schematic, but it forced the eye to see only the essentials. Maybe it was ahead of its time. Or maybe it was right on time — but the public failed to recognize it.

Its replacement in 1979, a more traditional topographical version, reintroduced all the basic map conventions (including blue water) and, most important, the New York City street grid. Yet the circulatory look of the map not only lacked the aesthetic flair of the Vignelli classic, it also junked up the graphical way-finding composition by reintroducing thinner and more serpentine route lines and a mass of smaller landmark details. Making Manhattan and the boroughs more representational probably helped users recognize their locales and destinations, but it also injected a labored look to the entire document.

The revision in 1998 added even more information, including free transfer points and alternate bus service, but once again reduced the size of the colored lines and route numbers. Users adapt to almost anything over time, and adjusting to the more cluttered composition was no exception. But that should not be the determinant of good design. While the Vignelli map may not have been the most versatile or adjustable given changes in the subway system, the ’79 and ’98 maps did not solve any of the aesthetic woes.

The new map, says Heller, “does indeed reduce the level of visual noise to a more tolerable level.” It is not, however, “as great a design achievement as it might be. Less isn’t always more, but as long as the Transit Authority is married to including all the details, it will take more than plumping up Manhattan to make a beautiful and functional map.”

The problem remains the battle over function. Should a subway map attempt to show accurate geographical representations of subway lines as New York’s attempts to do or should it show schematic route maps that give passengers a sense of direction slightly removed from geography as London’s and Paris’ does? Until the MTA and its map designers have a better answer for that question, the map will remain a bit cluttered, and it will feel perhaps comfortable in the clutter even if its geographical reliability isn’t 100 percent.

Categories : Subway Maps
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How much can the MTA discern about a potential replacement for the MetroCard from a six-month pilot program? As the authority unveiled a new contactless PayPass program yesterday morning, that’s the question hovering just beneath the surface of New York’s next leap in fare-payment technology.

The details are mostly as I reported last week. On Tuesday morning, the MTA, Port Authority and New Jersey Transit along with MasterCard launched a six-month trial that will run until November. The trial enables transit riders to purchase fares and transfer between these independent systems by tapping a credit or debit card equipped with the proper RFID chip at the stations equipped to handle it. In New York City, only the Lexington Ave. IRT stations in Manhattan and Borough Hall in Brooklyn along with eight bus routes will accept the PayPass trial.

Officials from the various transit agencies praised the openness of the system. It is the first time in New York City’s history that the three rail carriers will accept the same type of payment. “The technology that we’re testing will make life easier for our customers and help reduce our cost of doing business at the same time,” MTA Chairman and CEO Jay H. Walder said in a statement. “By using an open network we’ll break down regional barriers and let people travel across the region with a card that’s already sitting in their wallets.”

From an implementation standpoint, the idea is simple. For the first two months of the pilot program, MasterCard users will be able to tap and go, and for the final four months, the pilot will be open to users of most major credit cards. Those who pay per ride won’t need to enroll while those who want to take advantage of discounted fares or unlimited ride options should head over to the Ride NY/NJ website. As I wondered last week, how will this system scale when the MTA attempts to role it out systemwide?

Beyond the technical aspects, though, the MTA has been very transparent in its goals. Walder wants to speed up bus boarding and turnstile movements while cutting down on the amount it costs the agency to collect fares. A savings of just two cents per dollar collected would net the MTA an additional $30 million a year. Additionally, this swipe-less technology will provide riders with a complete statement of transit trips made each month. That information today remains a mystery to all but the most dedicated travelers.

“The first thing people will notice is that the days of the mis-swipe are behind them,” Walder said. “It’s simple and easy to use. You touch it to a pad. You immediately go through the turnstile or get on the bus, and there’s no question about doing it.”

Yet, I have to wonder about the efficacy of such a limited pilot program. In an ideal world where money is no obstacle, every station would be equipped with at least one turnstile able to handle the pilot technology. As it stands now, few — if any — straphangers would use the unlimited ride options because the pilot is limited to just one subway route. If the agency can’t determine how widespread use would impact the new system, can they adequately assess the pilot program?

I posed that question to Aaron Donovan at the MTA yesterday, and he assured me that the authority would consider this problem in judging the new fare-collection technology. The authority anticipates that three types of costumers will use the new pilot: early adopters; regular commuters who use only the pilot routes and stations; and infrequent riders willing to use the Tap-and-Go technology to pay. Those who ride as I do — with a 30-day unlimited ride card — won’t be represented initially.

Still, authority officials believe the new faster fare payment system will be a hit. “People are going to look at it and say, ‘Why didn’t I have this sooner?’” Walder said. “It’s going to make their lifes easier. It’s going to be simple. It’s going to be quick. It’s going to be convenient.”

After the jump, a video on the new PayPass trial with soundbites from the region’s transit officials. Read More→

Categories : MetroCard
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The tunnel boring machine head and much of the trailing equipment have progressed through the launch box and south down Second Ave. since its launch two weeks ago. (Photo via The Rachel Maddow Show on flickr)

In mid-May, I took a trip into the Second Ave. Subway launch box as part of the MTA’s ceremonial launch of the tunnel boring machine. On Friday, MSNBC’s Rachel Maddow did the same, with a video camera in tow.

She ended her Geek Week special with a look at some impressive infrastructure projects. Although I’ve questioned whether or not Phase 1 of the SAS is a megaproject, the work going on underground is certainly impressive in scope, and Maddow brought it to light in an 11-minute segment, embedded below.

What I like most about Maddow’s coverage is the accompanying flickr photo set. By comparing her pictures with mine, we can see how far the 500-foot-long tunnel boring machine has dug out since it started work two weeks ago. For now, progress will be slow and steady, and the TBM should complete the two tunnels by next November.

Visit msnbc.com for breaking news, world news, and news about the economy

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Jun
01

SAS on ‘Good Day, New York’

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Earlier this morning, I appeared on Fox 5′s Good Day, New York along side Gene Russianoff of the Straphangers Campaign. The two of us talked with host Greg Kelly about the MTA’s weekend travel woes, the Congressional attempt to find money for nationwide transit authority operating deficits and the upcoming service cuts. The accompanying short story is available online, and you can watch the video below. Check it out.

Categories : Self Promotion
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Laywers for the Transport Workers Union Local 100 have asked a Manhattan judge to dismiss the MTA’s attempts at overturning the arbitration-awarded raises for 2011, The Chief-Leader reports. Last Monday, I noted how the TWU planned to sue the MTA for these raises, but now, it appears as though the legal wrangling will amount to a request to throw out the MTA’s appeal. “The law is clear: it requires that a court vacate the entire contract; not only a part of it,” Larry Cary, the TWU’s lawyer, said to Ari Paul. “The MTA is doing something not contemplated by the law. It is implementing a contract and contesting it at the same time.”

The MTA will attempt to argue that the arbitration panel did not consider the MTA’s precarious financial position when it opted to award 11 percent in raises over three years for the authority’s unionized employees. The TWU has long maintained that the authority is trying to circumvent the legal process by picking apart the award, and the judge could very well grant this motion to dismiss.

Categories : Asides, TWU
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A draft of a proposed sign that the MTA will post in buses starting early this month. (Courtesy of the MTA)

With June upon us, the countdown to the service cuts has begun. Although some U.S. Senators are trying to secure $2 billion in aid for cash-starved transit systems, the MTA knows that money is not likely to come soon, and the authority has to move ahead with its cuts.

Rarely in New York City history has the MTA implemented service changes as immediate and sweeping as though on tap for the end of June, and while we explored the changes to the subway map on Friday, the entire bus and subway systems must be reconfigured for the new service patterns. At its board meeting last week, the MTA unveiled its Service Reduction Implementation Plan (PDF). The changes are extensive.

As the W and V meet their deaths, as the Q replaces the W north of 57th St., and as the M takes over the V’s Sixth Ave. route to Forest Hills, the MTA must begin to pepper stations with signs such as the one shown at right. These signs will begin to appear in fare-control areas at all impacted stations by mid-June. Transit will also blanket stations with audio announcements and distribute pamphlets with the new route information. Despite this coverage, confused straphangers will still blame the MTA when the M mysteriously arrives at 63rd Drive in Rego Park on June 29.

At over 150 stations currently served by the G, M, N, Q, V and W trains, the MTA will have to change it signage. Nearly 3000 graphics explaining service patterns will be stickered over or completely rewritten. Some of these edits will be made early this month before the service changes go into effect, and for a few weeks, the system will appear to be in a state of flux as trains arrive where the signs say they shouldn’t and terminate ostensibly too early.

The rolling stock too presents a challenge. Along the BMT Broadway, Sixth Ave. and Queens Boulevard lines, the newest train cars will have to be reprogrammed, and the automated announcements will be updated. The FIND displays in the R160s will be changed automatically on June 27, but for the R143s, the strip maps will be edited with stickers. Conductors too will handed a new script. For what it’s worth, the M up Sixth Ave. will have the new R160 cars. Customers along those stops will have to adjust to shorter trains.

For buses, the changes too will lead to visible alterations. The MTA is eliminating 21 local and 12 express buses with weekend service eliminated on 12 local and two additional express bus routes. Routes will be changed, and service frequency will be scaled back for 39 other routes.

To inform customers of these changes, signs such as that atop this post will adorn buses and audio announcements will be played on endangered routes. The map will change, and new timetables will be published in late June. It is an ambitious rollout plan, to say the least, and for the next 27 days, Transit employees will have their hands full.

* * *
An early-morning TV appearance

On a semi-related note, I’ll be appearing this morning on FOX 5′s Good Day, New York to talk about the upcoming service cuts. The segment will air live at at 8:15 a.m., and the questions will involve the Public Transportation Preservation Act of 2010 and whether or not Congress will be able to act in time to prevent the MTA from implementing these cuts. If you’re up early, be sure to check it out.

Categories : Service Cuts
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