Archive for November, 2011
Transit eying full line shutdowns to speed work
Posted by: | Comments
Transport for London often shuts down entire sections of Tube lines to finish up work quickly. The MTA may soon do the same. (Photo by flickr user Bluey Birdy)
Part of what makes New York the “city that never sleeps” are its subway lines. For 24 hours a day, seven days a week, 365 days a year, the subways always run. Some duplicative lines that offer extra peak-hour service shut down over night, but a straphanger can get on at any station and head to any other at any point in time. Now, according to reports, that could change.
For much of the past 18 months, MTA and Transit officials have struggled with keeping necessary maintenance on time and on budget while still offering as much subway service as possible. Yet, by starting work late at night during the week and wrapping up before the 5 a.m. rush the next day, the MTA has found progress slow and costly. In May of 2010, then-CEO and Chairman Jay Walder talked about full line shutdowns to improve work efficiency. “If you’re in London and you’re doing track work on the Jubilee Line, do you want me to tell you what the service announcement is on the Jubilee Line?” Walder said. “The service announcement is, ‘The Jubilee line is not running.’”
Even as late as last December, Transit President Thomas Prendergast expressed his desire to see such shutdowns implemented in New York. “Maybe for some of the more difficult tests, that take a long time to set up, pick one Saturday a month and do it at night, starting after five or six o’clock at night, look at things like that,” he said.
Now, according to a report in the Daily News based on MTA documents that will be presented to the authority board’s Transit Committee on Monday, the authority will shut down certain lines for “blitzes” that will look to speed up repairs. Pete Donohue has the details:
Every three months, a line segment — possibly stretching from midtown all the way to the southern tip of Manhattan or even downtown Brooklyn — would be closed for three or four consecutive weeknights, sources said. The new strategy likely will be tested first on the Lexington Ave. line between 42nd St. to the north and either Bowling Green in lower Manhattan or Atlantic Ave., Brooklyn, to the south, sources said.
Trains would stop running at about 10 p.m. each night and wouldn’t start up again until about 5 a.m. the next morning. That would allow the Metropolitan Transportation Authority to get many projects and tasks done at once rather than piecemeal throughout the year. It’s a worthwhile tradeoff, one transit source familiar with the plan said.
“For a few nights, you won’t have service on a segment of a line but contrast that with work being done over far more nights and weekends with all the service diversions and train slowdowns.”
In addition to the Manhattan pilot, Donohue reports, Transit may blitz some Queens work too. The Manhattan-bound F would not run from Forest Hills to Parsons Boulevard for nine days in an effort to avoid eight weekends of construction.
The details of this plan will be, as I mentioned, released on Monday, but from prior conversations with MTA officials and various statements, it’s clear that the authority has high hopes for this pilot. Track workers won’t have to contend with train traffic that, due to necessary safety precautions, delays the work schedule. Furthermore, by going all-in during the week, the MTA can scale back weekend work as well.
With weekend subway rides on the rise, the MTA is willing to take a chance by cutting off service during the week on routes that have, as Donohue terms it, “parallel subway lines.” With ridership very low during weeknight overnight periods, the MTA is seeking a way to inconvenience fewer people while improving efficiency. It might take some getting used to this plan, but as the subways never sleep, the work must go on one way or another.
Weekend work impacting 15 subway lines
Posted by: | CommentsA few things before the service advisories: First, Second Ave. Sagas is turning five, and I’m hosting a party. Details and the RSVP site are right here. I hope you all can make it.
Second, this weekend marks the start of Phase 3 of the Culver Viaduct rehab project, and the MTA has a whole slew of changes for Brooklyn. Starting Monday and continuing through the spring, the follow changes are in effect:
- No Coney Island-bound F or Church Avenue-bound G service at 15th Street-Prospect Park and Ft. Hamilton Parkway stations.
- All southbound trains stop on the express track at Church Avenue and 7th Avenue stations.
- Coney Island-bound F and Church Avenue-bound G trains are accessed via a temporary pedestrian overpass to a temporary platform at the 4th Avenue-9th Street station.
- Smith-9th Sts station remains closed.
The changes are not without controversy. While this time around Brooklyn residents are prepared for the changes, the recent spate of groping incidents and attempted sexual assaults have the neighborhood on edge. City Councilman Brad Lander has asked the authority to provide more buses through the area, but the authority declined. So neighborhood patrols will instead try to provide safe walks for those uncomfortable trekking home during the winter while these stations are shut. It’s a less-than-ideal situation.
And now on with the service changes. Subway Weekend has the map.

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, there is no 2 service in Brooklyn due to track work south of Wall Street and platform edge rehabilitation at Hoyt Street. 2 trains run between the Dyre Avenue 5 station and the South Ferry 1 station.
- 5 trains replace the 2 in Brooklyn (Manhattan-bound trains run express From Franklin Avenue to Atlantic Avenue.)
- 2 trains run local between 34th Street-Penn Station and Chambers Street.
- 2 trains are rerouted to the 1 between Chambers Street and South Ferry.
- 2 trains replace the 5 between East 180th Street and Dyre Avenue.
- 5 trains replace the 2 between East 180th Street and 241st Street.
Note: Customers may use a free out-of-system transfer between the 2 at South Ferry and the 4 or 5 at Bowling Green station. (Repeats next two weekends.)

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, there is no 3 service in Brooklyn due to track work south of Wall Street and platform edge rehabilitation at Hoyt Street. Customers should take the 4 instead. Manhattan-bound 3 trains run express from Franklin Avenue to Atlantic Avenue. 3 trains operate between 148th Street and 14th Street. (Repeats next two weekends.)

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, 5 service is extended to and from Flatbush Avenue due to track work south of Wall Street and platform edge rehabilitation at Hoyt Street. See 2 train entry for details. (Repeats next two weekends.) Note: 5 trains run express along Lexington Avenue in both directions at all times.

From 11:30 p.m. Friday, November 11 to 5 a.m. Monday, November 14, there is no 7 train service between Times Square-42nd Street and Queensboro Plaza due to cable and electrical work between Grand Central-42nd Street and Hunters Point Avenue, painting of the elevated steel structures and cable replacement in the Steinway tube. (Repeats the next weekend.) Customers should use the E, N, Q, S and free shuttle buses for alternate service.
- Use E, N or Q between Manhattan and Queens
- Free shuttle buses run between Vernon Blvd-Jackson Avenue and Queensboro Plaza
- Q service is extended to and from Astoria-Ditmars Blvd during the daytime hours
- In Manhattan, the 42nd Street shuttle operates overnight

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, Queensboro Plaza-bound 7 trains operate express from 74th Street to Queensboro Plaza due to track panel installation south of 33rd St-Rawson Street. Customers must backride for missed stations. For service into Manhattan, customers may take the 7 to 74th Street-Roosevelt Avenue and transfer to Manhattan-bound E or F trains.

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, Manhattan bound A trains run via the F line from Jay Street-MetroTech to West 4th Street, then local to 59th Street-Columbus Circle due to electrical work.

From 6:30 a.m. to midnight, Saturday, November 12 and Sunday, November 13, there are no C trains between Manhattan and Brooklyn due to F suspension for work on the Culver Viaduct. C trains run via the F line between West 4th and 2nd Avenue, the last stop. Note: F trains run via the C between Jay Street-MetroTech and Euclid Avenue.

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, Coney Island-bound D trains run on the N line from 36th Street to Coney Island-Stillwell Avenue due repairing steel in the line structure, platform edge rubbing board replacement and concrete repairs between 9th Avenue and Bay 50th Street. (Repeats next weekend.) Note: Brooklyn-bound D trains run local from DeKalb Avenue to 59th Street; Manhattan-bound D trains run local from 36th Street to DeKalb Avenue.

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, Jamaica Center-Bound E trains run express from Roosevelt Avenue to 71st Street due to stop cable replacement along the Queens Boulevard line.

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, free shuttle buses replace F trains between Jay Street-MetroTech and 18th Avenue due to the Culver Viaduct Rehabilitation Project.
F trains run in two sections:
- Between 179th Street and Jay Street-MetroTech, then rerouted via the C to Euclid Avenue
- Between 18th Avenue and Coney Island-Stillwell Avenue
Free shuttle buses run in three sections:
- Between Jay Street-MetroTech and 18th Avenue (Limited), making stops at Church Avenue and Ditmas Avenue only
- Between Jay Street-MetroTech and 4th Avenue-9th Street, making stops at Bergen Street, Carroll Street and Smith-9th Sts only
- Between 4th Avenue-9th Street and Church Avenue, making stops at 7th Avenue, 15th Street-Prospect Park and Fort Hamilton Parkway

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, Brooklyn-bound F trains run on the M line from Roosevelt Avenue to 47th-50th Sts-Rockefeller Center due to Lexington Avenue-63rd Street station reconstruction.

From 12:01 a.m. Saturday, November 12 to 5 a.m. Monday, November 14, there are no G trains between Hoyt-Schermerhorn Sts. and Church Avenue due to station painting at Classon Avenue and Clinton-Washington Avs. Free shuttle buses provide alternate service via Jay Street- MetroTech. G trains run in two sections:
- Between Court Square and Bedford-Nostrand Aves
- Between Bedford-Nostrand Avs and Hoyt-Schermerhorn Sts.
See F entry for shuttle bus information.

From 4 a.m. Saturday, November 12 to 10 p.m. Sunday, November 13, Jamaica Center-bound J trains skip Hewes Street, Lorimer Street and Flushing Avenue due to track panel installation north of Hewes Street. (Repeats the next weekend.)

From 4 a.m. Saturday, November 12 to 10 p.m. Sunday, November 13, M trains run every 24 minutes between Metropolitan Avenue and Myrtle Avenue (every 20 minutes overnight) due to track panel installation at Hewes Street. (Repeats the next weekend.)

From 6 a.m. to 6 p.m., Saturday, November 12 and Sunday, November 13, Manhattan-bound Q trains run express from Kings Highway to Prospect Park due to station rehab work at Avenue M and Newkirk Avenue.

From 7 a.m. to 9 p.m. Saturday, November 12 and from 9 a.m. to 7 p.m. Sunday, November 13, Q service is extended to and from Astoria-Ditmars Blvd. in order to provide more Queens-Manhattan alternatives due to the 7 suspension between Times Square and Queensboro Plaza.

From 6:30 a.m. to 12 midnight, Saturday, November 12 and Sunday, November 13, 71st Avenue-bound R trains run express from Roosevelt Avenue to 71st Street due to stop cable replacement along the Queens Boulevard Line.
(42nd Street Shuttle)
During the weekend, the 42nd Street (S) shuttle extends operating hours through the night and early morning hours in order to provide cross-town service due to the 7 suspension between Times Square and Queensboro Plaza.
We’re havin’ a party
Posted by: | CommentsAs hard as it is to believe, this little site of mine is turning five years old at the end of the month. So let’s have a party. On Thursday, December 1, in the Vice Room at the 13th Step on 2nd Ave. between East 9th and 10th Sts., we’ll be hosting a birthday soiree for Second Ave. Sagas, and everyone is invited. We’ll have some food, some sweets and a cash bar for three hours starting at 7 p.m. Stop by for some subway schmoozing, grab a beer and say hi. It’s been a great five years because of you, my readers, and it’s time to celebrate.
For those who are going to attend — and that should be every single one of you — I have a small request: Please RSVP on the EventBrite page for this event. As I need to have a rough headcount, registration is free. Looking forward to seeing you all there. [Second Ave. Sagas Soiree]
MTA eying Metro-North access to Penn Station
Posted by: | Comments
The MTA is once again examining the possibility of bringin Metro North trains to Penn Station. Above, a map from a 2000 study.
When the Long Island Rail Road’s long-awaiting East Side Access project wraps up sometime later this decade, the MTA will shift numerous trains from Penn Station to Grand Central, and Metro-North riders bound for the West Side could stand to benefit from the move. With space available at Penn Station in a few years, the MTA is exploring a way to bring Metro-North westward, and the Bronx could gain a few more commuter rail stations if all goes according to plan.
“Metro-North is currently performing a Federal Environmental Assessment for the introduction of its rail service from the Hudson and New Haven Lines to Penn Station,” Aaron Donovan, authority spokesman, said to me in an email. “The review includes potential stations along Amtrak’s Hell Gate Line in the vicinity of Co-op City, Morris Park, Parkchester and Hunts Point. We anticipate completing this assessment in 2013.”
Earlier this week, MTA officials met with various stakeholders in the Bronx to discuss progress on the Federal Environmental Assessment. The Bronx Times was on hand to report on the meeting, and all involved spoke highly of the plan. “This is an idea that has been around for decades, and the meeting was just a preliminary step where the MTA wanted to gauge the reaction of elected officials and stakeholders, with the reaction being very positive,” John DeSio, a spokesman out of the Bronx Borough President office, said.
Patrick Rocchio had more:
The final plan could include the creation of new stations along Metro North’s New Haven line that would service Co-op City near Erskine Place, Morris Park near Einstein Medical Center and the Hutchinson Metro Center, Parkchester in the vicinity of Unionport Road and E. Tremont Avenue, and Hunts Point near Southern Boulevard, said Assemblyman Michael Benedetto.
Space for the extra trains coming into Penn Station from the new stations should be available in 2016, after Long Island Rail Road’s East Side Access Plan re-routes many of the trains currently terminating at Penn Station to Grand Central Terminal, Benedetto said. “They do expect this to happen, and therefore they want to start planning now so things are ready when space is freed up in Penn Station,” Benedetto said.
The public should not expect new Metro North stations in the Bronx in the next couple of years, even though construction theoretically could begin on the four new Bronx stations before space becomes available at Penn Station, Benedetto said.
In the Bronx, residents and property owners were thrilled with the idea of a direct line to Penn Station. “A new train station in Co-op City would enable commuters to get to Penn Station within 25 minutes, which is very welcome news to many residents of this great community,” Vernon Cooper, the general manager of Riverbay Corporation, said.
Meanwhile, early reports indicate that costs could be fairly reasonable. The Bronx Times reports that the project would come in at $350 million — $250 million from New York State and $100 million from Connecticut — a figure in line with the $91 million it cost to build one new Metro-North stop near Yankee Stadium.
Long-time MTA watchers may know this project, in vague terms, as the Penn Station Access Study. I’ve been told that the scoping documents and project plans for the early 2000s are now out of date, and the MTA plans to release more information later this year or early next. Still, this could be a relatively low-cost way to improve access from the Bronx and points north to the West Side, and I’ll keep an eye on it.
Things done that should not be underground
Posted by: | Comments
What this man is doing is never an acceptable thing to do on the subways. (Photo by flickr user Dan Dickinson)
By and large, most New Yorkers believe there are certain things that just shouldn’t be done on public transit. We can take or leave coffee in a train while most people wouldn’t choose to chow down while riding to work. We don’t engage in lewd behavior; we don’t relieve ourselves in the subway system; and we don’t tend to personal grooming in the subway. Or at least, we shouldn’t attend to personal grooming.
On Wednesday morning, however, I was greeted with one of those situations that just screams out as being grossly awkward. As I commute from Park Slope to Midtown East, I switch from the IRT local to the express at Nevins Street, and rarely am I lucky enough to get a seat right away. So I found myself standing above a lady who had her pocketbook half open on her lap. It was then I heard the familiar sound.
The noise a pair of nail clippers make is an unmistakable one. It’s a brief sound as the metal blades snip through the fingernail, but it’s also one with which we are familiar. Clipping nails is just a thing that we all have to do every few weeks, and we grow accustomed to huddling over a toilet, a garbage can, the sink in an effort to control those runaway nails that tend to go flying.
So there I stood on a 5 train early in the morning with that noise echoing in my ears. As I looked around for the source, I found the woman sitting on the seat near me, and it was a strange sight indeed. This straphanger was clearly someone who knew that what she was doing was not exactly hygienic. She was well-dressed and on her way to work, but she kept her hands in the bag as she furtively attempted to trim her nails. She saw me watching disapprovingly and glanced away. She did have the decency to bury her fingers fully in her handbag, but that must meant that her pocketbook would be filled with clippings. Better her bag than the floor of the subway car.
This culprit absconded from the scene of her moral crime at Union Square, and our fleeting six-stop encounter was over. I gave her the eye; she kept trimming her nails. As I rode onward to Grand Central, I couldn’t get the experience out of my mind. What inspires someone to do something as personal and as unappealing as clipping her nails in a crowded subway car at rush hour? Did she forget to do it at home? Does she have no easy access to the privacy of a bathroom at her office? Does she simply not care what other people think and what the rest of us would consider acceptable social behavior for a subway ride?
A few years ago, I wondered about those who insist on performing bathroom rituals on the train. I’ve seen people floss their teeth, pluck their eyebrows and clip their nails all in some misguided sense of efficiency. It’s not appropriate train behavior, and it shouldn’t be something anyone has to say. Read a book; listen to music; stare off into space. But for the sake of everyone else, just leave the nail clippers at home.
LIRR, Metro-North smoking ban starts Sunday
Posted by: | CommentsThe days of idly smoking a cigarette while awaiting a commuter train are coming to an end. Earlier this year, Gov. Andrew Cuomo signed a commuter rail platform smoking ban into law, and the MTA reminds us that this ban goes into effect on Sunday. Smoking will no longer be tolerated at any outdoor platform, ticketing and boarding areas of terminals and stations for LIRR and Metro-North. Stations in Connecticut are not subject to this ban.
MTA officials have been supportive of the ban. “The new law is a benefit to our customers, helping us in our efforts to provide a healthier and cleaner environment on our platforms and in our ticketing and boarding area,” Metro-North President Howard Permut said. “We appreciate the action taken by Governor Cuomo and the Legislature to protect New Yorkers and improve public health.”
Meanwhile, to spread the word, a variety of famous New Yorkers including Tommy John, Joe Namath, James Lipton, Mike Lupica and Countess LuAnn de Lesseps will record public address announcements for the commuter rail. Although the ban is effective Nov. 13, MTA police will issue warnings rather than summonses during a grace period while the educational campaign is under way. The authority could not say how long that grace period would last however.
Map of the Day: A new New Jersey rail diagram
Posted by: | CommentsGeography or schematic? That is the question. In a new map showing the state’s commuter rail network, New Jersey Transit has gone with the latter. The new diagram, unveiled yesterday, is supposed to be “customer-friendly” with “more open design and new color scheme for easy customer reference,” the agency said.
“The new design is intended to be simple, familiar and inviting, not only for our regular customers, but also for those residents and visitors who have never before traveled on the State’s rail network,” NJ Transit Executive Director James Weinstein said. “We hope that customers will find the new map to be a valuable tool in their travels on our system.”
The map, designed in house, marks a move from the previous version which featured the train system in a purely geographic setting. Through color-coding and a streamlined design, the map now better highglights transfer points and routing. It also features the “completion of Hudson-Bergen Light Rail 8th Street Station, accessibility improvements at Somerville, Ridgewood and Plauderville stations, and the addition of the future Pennsauken Transit Center.”
Still, despite the upgrades, there’s no small bit of state-based protectionism involved. While the PATH system gets its day in the sun and the Port Jervis line branches into New York, New Jersey Transit pays scant attention to SEPTA’s connection from Trenton to Philadelphia and beyond. Transit networks are regional, but this map doesn’t extend far beyond the borders of the Garden State.
While I like the simplicity of the design and the idea behind it, it certainly has its flaws. Over at the Transit Maps tumblr, Cameron Booth is not a fan. Calling the map “sad, tired and amateur,” Booth finds it an unwieldy amalgam of styles: “It seems to have taken elements from many different transit maps and mashes them into one big mess. We have the thick route lines and giant circle transfer stations of Washington, DC Metro, icons for the lines similar to – but nowhere nearly as well executed – the Lisbon Metro, and different station symbols for each and every mode of transit.”
Form vs. function. Design vs. geography. The rail map battle always rages on.
DiNapoli: MTA rife with ‘systemic overtime abuse’
Posted by: | Comments
Over the past few years, I’ve been rather critical of New York State Comptroller Thomas DiNapoli’s reports highlighting MTA efficiencies. He’s been targeting small potato issues that wouldn’t result in major cost savings without highlighting how a comprehensive reform effort involving Albany, MTA management and its labor unions would streamline efficiency and economics at the authority. Telling the world that service changes are annoying and debt is a bad idea hardly seem like game-chargers.
Now, though, a glimmer of useful information has emerged from DiNapoli’s office. In a highly targeted forensic audit of the Signal Construction Unit for Metro-North, DiNapoli has found “systemic overtime abuse” that may rise to the level of fraud. The audit — available here as a PDF — explores how 28 workers in a 30-employee division took home an average of $42,000 per employee in overtime in 2010 and how pension padding may balloon to $5.5 million.
“MTA management has tolerated a manipulation of the system by both supervisors and workers who have enjoyed the perks of having a daytime shift for jobs that need to be done at nights and on weekends,” DiNapoli said. “In 2010, in one 30-member unit at Metro North, over one million dollars was paid out for avoidable overtime and rest shifts. Federal laws implemented to protect riders were exploited to enrich employees at the expense of taxpayers. There’s no place for this type of abuse in New York and it must stop.”
In a press release, DiNapoli’s office summed up the technical findings:
Supervisors boosted employee incomes and pensions by regularly assigning overtime work to be done at night by workers whose normally scheduled shift was during the daytime. These extra overtime shifts in turn triggered a requirement (the federal Hours of Service statute) that they rest – at full pay – during their next day’s shift.
DiNapoli’s auditors calculated that the shift manipulation for 28 of the 30 employees in the Unit cost Metro-North $991,208 in overtime and $216,128 in pay for rest shifts in 2010. For six of these employees, the additional payments inflated future projected pension benefits by $5.5 million. One worker was able to increase his projected total pension amount by $1.5 million above what would have been earned at his regular salary.
The Signal Construction Unit supervisors, who are not covered by the statute, also improperly enriched themselves by scheduling their own overtime and paid rest shifts. The Comptroller’s office believes the supervisors’ actions are potentially fraudulent because they did not perform job duties expressly set forth in the statute. In addition, the audit also found that supervisors improperly approved their own time records and charged payroll costs to unrelated capital projects to avoid detection.
While Metro-North officials in a letter appended to the audit disagreed with some of DiNapoli’s findings, the comptroller has referred the case to the MTA Inspector General for further investigation. A finding of corruption or legally-actionable fraud could be quite revealing for both the MTA and Metro-North workers.
In fact, the audit itself could be troubling without further investigation. Two rank-and-file crew members did not disguise their ability to exploit the job for more pay. “I’m entitled to it,” one said. “It’s my turn now.”
Another employee added, “I know I have a good gig going on. If I had to name the top five jobs in the country, this would have to be, hands down, number one.” DiNapoli claims these MTA workers “exemplify the sense of entitlement and culture that is likely pervasive throughout the MTA.”
Ultimately, DiNapoli’s suggestions seem rather obvious. Stop unnecessary overtime pay; don’t allow supervisors to sign their own attendance records; stop improper payments. Yet, despite this seemingly mundane outcome, DiNapoli’s audit is an eye-opener. In one department of 30 workers, 28 of them took home an extra $42,000 in overtime pay last year. How deep does this run?
Building a subway most expensive
Posted by: | CommentsA few weeks ago, when MTA Capital Construction President Michael Horodniceanu spoke at a New York Law School breakfast on the state of the MTA’s megaprojects, he let loose some interesting information on construction prices. During the Q-and-A session when I asked why construction in New York costs so much more than construction everywhere else, he said one thing: work rules. The MTA is required to overstaff projects so that the same TBM work, for instance, that can be done in Spain with 9 workers must be done in NYC with 25 workers. Thus, everything costs far too much.
Today, over at The Atlantic’s new-ish Cities blog, David Lepeska examines how $1 billion doesn’t go too far these days. Noting how projects in New York are orders of magnitude more expensive than similar efforts around the world, Lepeska wants to know why. To find out why, he spoke with Robert Paaswell of City College of New York, and the professor points to the age of our system and the general costs of regulation. The main culprits, he says, are “New York’s higher regulation costs, over-conservative labor laws and financing via bonds, which lead to longer-term debt plans.”
Paaswell also pondered on the length of time it takes to get work done. There, he blames neighborhood sensitivities. “There’s no urgency by governments or citizens here to get subways done, and when it finally happens the construction causes so much inconvenience that people don’t like it,” he said. “In Europe, they don’t care too much about it, they just blast right through and get it done.” It is a perfect storm of inefficient construction and a public that wants the results but fears the means.
‘All we need is just a little (less) patience’
Posted by: | CommentsPatience, they say, is a virtue, but drawing attention to situations where patience is required is often a self-defeating measure. Since the MTA debuted its next-gen rolling stock in the late 1990s, prerecorded voices have long urged us to be patience during the so-called “unavoidable delays,” but recently, the backlash against these reminders of delays has been growing louder. Transit, it seems, is listening.
The furor, which lived in the background for the past decade, reached a crescendo in June when a Daily News columnist bemoaned the constant announcements. Calling them “presumptuous and condescending,” Juliet Lapidos termed them “counterproductive” as well. The messages, which were never focus-grouped, reminded people to be impatient when no one was in a position to do anything about the delay. Now, the tone has changed.
As many riders have noticed lately and as The Post reported today, the vocabularly of the announcements has changed. “We apologize for the inconvenience,” the commanding male voice now says after his warning of “train traffic ahead of us.” Transit officials say they don’t want to “admonish” passengers, and the new announcements are now in place systemwide. Of course, after a while, we’ll probably just ignore it all anyway.










