For veteran riders of the subway system, there is no better feeling of transit satisfaction than getting to the right spot to wait for a train based on where you want to go. I know, for instance, which set of doors on the Coney Island-bound Q train I need to be among the first people up the stairs at 7th Ave., and I know where to stand to optimize the transfer between the BMT and IRT at Union Square.
Over the years, various tools have allowed New Yorkers more access to this information. The MTA’s neighborhood maps, accessible if you know where to look, help and so too does the Exit Strategy App. Now, though, a new effort by a group calling itself the Efficient Passenger Project is raising some eyebrows both in support and opposition to the effort.
The idea is simple: Signs on subway platforms will guide riders to the best place to stand if they’re trying to transfer. Not surprisingly, the photo making the rounds shows a sign at the L train’s Bedford Ave. station highlight the switch to the 4/5/6 at Union Square. As the photo atop this post indicates, there are many more to come.
WNYC’s Kate Hinds profiled the EPP today, and while the Straphangers voiced their support, the MTA did not. Hinds reports:
“It’s a public, civic service,” an EPP founder told WNYC. The founder asked to remain anonymous because the signs are not sanctioned by the MTA. The subways can be “a labyrinth of tunnels and transfers and stairways. The project is an attempt to kind of rationalize some of that environment, and just make a more enjoyable, faster commute.”
Gene Russianoff, staff attorney of the Straphangers Campaign, was firmly in the ‘pro’ column. “I am all for sharing subway smarts,” he said, adding presciently: “The EPP activists better have many replacement copies of the poster.”
MTA spokesman Kevin Ortiz confirmed that the transit agency was, indeed, planning on removing them. “These signs have the potential to cause crowding conditions in certain platform areas and will create uneven loading in that some train cars will be overcrowded while others will be under-utilized.” Besides, he said, “regular customers already know which car they want to get into.”
Those reactions basically run the gamut from friendly to, well, expected. I appreciated the WNYC colleague who objected to the signs because “posting [the information] so flagrantly etches away at the quiet pleasure” of knowing just where to stand. Make of it all what you will.