• How much time off for a saliva attack? · New York City’s bus drivers are generally the most vulnerable to all MTA employees. Every person who boards a bus must pass by the driver, and while new barriers are being installed in buses, the drivers are without protection from unruly riders. As such, the MTA recorded over 150 driver assaults last year, and 83 of them involved saliva attacks.

    As disgusting as that sounds, the corresponding numbers reveal quite the reaction to these spit attacks. Of those spat upon, 51 took time off after the attacks, and their paid leave averaged 64 days. One driver took off 191 days — or over six months — before returning to work. Now, MTA officials and union leaders are squaring off over the time off. “We’re going to have to take a look and see what we’re going to do with that,” Joe Smith, the senior vice president of buses at Transit, said yesterday. Echoed Nancy Shevell, the MTA Board member who heads the bus committee, “You have to wonder if you can go home and shower off, take a nap, take off the rest of the day and maybe the next day. When it gets strung out for months, you start to wonder.”

    TWU president John Samuelsen had a different take. “Being spat upon — having a passenger spit in your face, spit in your mouth, spit in your eye — is a physically and psychologically traumatic experience,” he said. “If transit workers are assaulted, they are going to take off whatever amount of time they are going to take off to recuperate.” Michael Grynbaum and Mary Calvi captured driver reactions, and it appears as though those assaulted are afraid of the transmission of infectious diseases, a very rare occurrence via saliva. It is debasing and humiliating to be spat upon. I don’t know the proper amount of time required to regain one’s dignity, but both stricter protection for bus drivers and a policing of time off policies are in order. · (22)

At times, I often think that Felix Unger and Oscar Madison got along better than the MTA and technology do. For various reasons — some more legitimate than others — the MTA has seen nearly every other major international public transportation network pass it by in the way technology is deployed, and the authority has struggled with bringing its own projects on line. Countdown clocks, long a standard feature in other systems, are only now being slowly phased in, and Transit let slip yesterday that the rollout along the A Division stations won’t be completed until May 2011, one month later than recently anticipated.

Yet, despite these technological troubles, we can still dream of a better future. Sitting at our computers without the reality of the complexities of integrating technology into a system that is nearly 110 years at parts, we can explore what others are doing to make our commutes easier.

To that end, enter 4-id creative network, a Barcelona-based transportation design firm. In a blog post earlier this month, the 4-id team unveiled schematics for an LCD screen system that tells passengers how to board trains. This isn’t a simplistic instruction schematic. Rather, the technology scans subway cars to highlight which areas of the train are emptiest and which still have seats.

“With this new information,” the company explains, “people can better choose what carriage to board depending on their needs. A simple but attractive graphic shows users the amount of people that are on each carriage and which of them are accessible for Trolleys, Bicycles and Wheelchairs users. To complement this information a light strip is located along the platform that will also give the occupational density of the carriages in ‘real’ scale.”

Let’s take a look:

The system, 4-id says, uses either imaging sensors placed inside train cars or “artificial vision software applied to existing security cameras” to render graphical representations of the crowds. The screens — a close-up is shown below — can be reconfigured to include a variety of transit system-specific functions including service alerts, advertisements and news.

As I see what transportation firms are doing with forward-looking transit technology, I have to wonder if the MTA’s approach isn’t inclusive enough. While it’s true that the agency is short on money right now, I believe the authority should have been looking beyond preexisting technology as it rolled out its countdown clocks. Those clocks that are currently coming online along the IRT routes are definitely helpful, but the technology isn’t new. London’s Underground and Washington’s Metro, for example, have had the clocks for over a decade.

Instead, Transit could have tried to implement something with a component that added a “wow” factor and moved the technology forward. In installing something old, the technology will be out of date before it’s even activated in many stations. Lately, Transit’s outlook on technology has improved, but it’s not there yet. For now, then, we’ll just be playing catch-up while other systems may look further into the transit-riding future with help from 4-id and others.

Categories : MTA Technology
Comments (29)
  • TWU set to sue for a third raise · According to a brief item on NY1, the Transport Workers Union will sue the MTA for its 2011 raise. Under the 2009 arbitration ruling, TWU members were guaranteed raises of four percent in both 2009 and 2010 and three percent in 2011. The MTA, after losing an appeal, gave out the two of the three raises but claims it cannot afford to dish out the final three percent in January. The TWU will argue that the MTA’s actions are both “unfair and illegal,” and this legal battle will just increase the animosity that has the TWU lobbing cheap shots at the MTA leadership. · (10)
  • A late-June Student MetroCard showdown looms · Because New York City Transit needs a few months’ lead time in order to prepare MetroCard Vending Machines for half-priced student passes, the MTA Board will vote on the future of free student travel during its June 23 meeting, The Post reported on Saturday. “After you hit July, it would make things really difficult,” Hilary Ring, the MTA’s director of governmental affairs, said to lawmakers last week. “It’s not like you can just flip a switch or something; it’s more complicated than that.”

    According to a report in The Wall Street Journal, MTA officials are engaged with state representatives on potential student travel funding plans, but time is, of course, of the essence. We need the state to understand that we can’t continue to function as a free bus service,” Ring said. In related news, New York City announced recently that it will end courtesy busing for 5000 students who currently attend schools hard to reach via transit. While the MTA will see revenues improve when students must pay, the city’s less wealthy families will suffer.

    Meanwhile, lawmakers have been notably silent, at least in public, on the topic of potential rescue plans. In March, Pedro Espada, the state senate majority leader, proposed a modest bridge toll with revenues earmarked for student travel, and new council transportation committee chair James Vacca has vaguely pledged to do “everything we can” to rescue the student MetroCards. For now, though, it appears that until the economy improves, students will be saddled with footing their own bill for travel come the fall. · (4)

For the past few months, the MTA has been scrambling to close a budget gap of nearly $400 million. Each week, the authority unveils a new approach to management that will, in the words of Chair and CEO Jay Walder, help make every dollar count, and these measures have included limiting overtime, changing work rules, renegotiating contracts and laying off station agents. Nothing is sacred as the dollars are scarce.

Late last week, though, New York State Comptroller Thomas DiNapoli unveiled the results of one of the numerous audits to which he is subjecting the MTA, and in it, he reveals that the authority could be wasting tens of millions of dollars on fuel contracts for New York City Transit and MTA Bus. Due to what DiNapoli is calling “wasteful practices and improper oversight” along with bad bookkeeping practices, the comptroller believes the authority spent $39 million more than it needed to on diesel fuel costs over a three-year span. At this point, the $13 million annually could be put to better use.

“New York City Transit and the MTA Bus Company are literally running out of gas because of their poor spending practices,” DiNapoli said in a statement. “They squandered more than $39 million of taxpayer dollars due to outdated, expensive contracts and delayed decision-making. Buses don’t need jet fuel, and taxpayers shouldn’t have to pay for it. There are some clear, decisive steps to cut excessive fuel spending. The MTA should work with OGS to lower its fuel bills and maintain accurate records for how the bus fleet buys and uses fuel.”

The audit — available here as a PDF — explores the MTA’s fuel procurement process and basically condemns the agency for negotiating an unnecessarily expensive and environmentally unfriendly contract for diesel fuel in 2002. In 2006, the MTA had to renew this contract at a loss of nearly $30 million because no other company submitted a bid. As I explored last week, the MTA’s contract bid system is a very fault one, and this audit simply reinforces that notion.

As a conclusion, DiNapoli’s suggestions were barely groundbreaking. He urged the MTA to “explore alternative contracting strategies including the use of the OGS fuel contract; finalize new policies regarding fuel accountability and train personnel on the new rules; account for fueling discrepancies on a daily basis; and require fuel to be tested for compliance with contract specifications.” Outcomes such as these make me wonder what the other dozen audits DiNapoli is conducting are truly going to find. Will his examination of the MTA’s overtime practices be more revealing that the authority’s own condemnation of the way overtime is abused or can DiNapoli find savings that amount to real annual dollars instead of token amounts in $10 million increments?

For its part, the MTA said it had already begun to implement changes DiNapoli suggested in the audit, further shining doubt on the utility of these non-stop audits. The report, said the MTA, “did not acknowledge the significant progress that had been made in establishing the necessary policies and procedures for fuel monitoring at the MTA Bus Company prior to the conclusion of the audit.” With the MTA in “general agreement” with the findings, DiNapoli’s audit highlight internal inefficiencies in a massive bureaucratic organization, but it also seems to be a classic example of closing the barn door after the horse has escaped. Unless DiNapoli can find real institutional abuses and shortcomings at the MTA, his audits achieve little.

Categories : MTA Economics
Comments (17)
May
22

Weekend service advisories

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Apologies for publishing these so late this weekend. I was out for much of the day yesterday. Anyway, you know the drill. For the map, check out Subway Weekender.


Fulton Street Transit Center
From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24:

  • A trains bypass Broadway-Nassau St. in both directions.
  • There is no C train service between 2nd Avenue and Euclid Avenue
  • There are no transfers between the A and 23 and 45 trains at Broadway-Nassau St/Fulton Street.
  • In Manhattan, free transfers are available between 45 trains at Fulton Street and A23 trains at Chambers Street/Park Place stations. Customers must exit and re-enter the subway system when making this connection.
  • In Brooklyn, customers should use the Nevins Street station to transfer between the 23 and 4 trains.


From 11:30 p.m. Friday, May 21 to 5 a.m. Monday, May 24, there are no 2 trains between East 180th Street and 149th Street-Grand Concourse due to track panel installation south of Freeman Street and rail work at 149th Street-3rd Avenue. Free shuttle buses provide alternate service.


From 5:30 a.m. to 8 p.m. Saturday, May 22 and Sunday, May 23, free shuttle buses replace 3 trains between Utica Avenue and New Lots Avenue due to installation of fiber optic cables.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, downtown 4/6 trains run express from 14th Street-Union Square to Brooklyn Bridge due to gap filler replacement at 14th Street-Union Square and Broadway-Lafayette Street to Bleecker Street transfer construction.


From 6:30 a.m. to midnight, Saturday, May 22 and Sunday, May 23, free shuttle buses replace 5 trains between East 180th Street and 149th Street-Grand Concourse due to track panel installation south of Freeman Street and rail work at 149th Street-3rd Avenue.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, Pelham Bay Park-bound 6 trains run express from Hunts Point Avenue to Pelham Bay Park due to station rehabilitation and structural repair at Whitlock Avenue, Morrison-Sound View Avs and Parkchester and track panel installation between Morrison-Sound View Avs and St. Lawrence Avenue. Note: At Parkchester, train doors open onto the Manhattan-bound platform.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, the last stop for some Bronx-bound 6 trains is 3rd Avenue-138th Street due to station rehabilitation and structural repair at Whitlock Avenue, Morrison-Sound View Aves., and Parkchester.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, A trains skip Broadway-Nassau St. in both directions due to work at the Fulton Street Transit Center.


From 10:30 p.m. Friday, May 21 to 5 a.m. Monday, May 24, free shuttle buses replace A trains between Far Rockaway and Beach 90th Street due to station rehabilitations at Beach 36th and Beach 60th Streets. Note: A trains run on the S line between Broad Channel and Rockaway Park; Rockaway Park-bound A trains skip Beach 98th Street.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, A trains run local between Hoyt-Schermerhorn Sts and Euclid Avenue due to the Jay Street station rehabilitation, the construction of the underground connector at Lawrence Street and the Culver Viaduct rehabilitation.


From 6:30 a.m. to midnight, Saturday, May 22 and Sunday, May 23, there are no C trains running between Manhattan and Brooklyn. C trains run on the F line between West 4th Street and 2nd Avenue. To reach lower Manhattan, customers may take a downtown A or E at West 4th Street. For Brooklyn, customers may take the A or F instead. Note: F trains run on the A line between Jay Street and Euclid Avenue. During the day, F trains run express; during the nights, trains run local.


From 11 p.m. Friday, May 21 to 5 a.m. Monday, May 24, Manhattan-bound D trains skip 174th-175th Sts. and 170th Street due to a track chip out north of 170th Street.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, Manhattan-bound D trains run on the N line from Coney Island-Stillwell Avenue to 36th Street due to work at the 38th Street Yard.


From 12:01 a.m. Saturday, May 22 to 5 a.m. Monday, May 24, D trains run local between DeKalb Avenue and 36th Street due to Jay Street station rehabilitation, the construction of the underground connector at Lawrence Street and the Culver Viaduct rehabilitation.


From 11:30 p.m. Friday, May 21 to 5 a.m. Monday, May 24, free shuttle buses replace E trains between Jamaica Center and Kew Gardens-Union Turnpike due to switch renewal north of Sutphin Blvd-Archer Avenue. Note: E trains are rerouted on the F line between Forest Hills-71st Avenue and Jamaica-179th Street.


From 12:01 a.m. to 5 a.m. Saturday, May 22 and Sunday, May 23, Jamaica-bound E/F trains skip Van Wyck Blvd. and Sutphin Blvd. due to track repairs. Note: E trains are rerouted to the F between Forest Hills-71st Avenue and 179th Street.


From 11:30 p.m. Friday, May 21 to 5 a.m. Monday, May 24, free shuttle buses replace F trains between Jay Street and Church Avenue due to Jay Street station rehabilitation, the construction of the underground connector at Lawrence Street and the Culver Viaduct rehabilitation. F trains run in two sections:

  • Between 179th Street and Jay Street, then are rerouted on the A to Euclid Avenue
  • Between Church Avenue and Coney Island-Stillwell Avenue

Note: No G trains between Hoyt-Schermerhorn Sts and Church Avenue


From 11:30 p.m. Friday, May 21 to 5 a.m. Monday, May 24, there are no G trains between:

  • Forest Hills-71st Avenue and Bedford-Nostrand Avenues
  • Hoyt-Schermerhorn Sts and Church Avenue

This is due to a track chip-out north of Metropolitan Avenue and work on the Culver Viaduct. Free shuttle buses and E R trains provide alternate service. For service between Forest Hills-71st Avenue and Queens Plaza, customers should take the R during the daytime hours, and the E during the late night hours. Free shuttle buses run in two sections:

  • Between Queens Plaza and Bedford-Nostrand Avs and
  • Between Jay Street and Church Avenue


From 7 a.m. to 5 p.m., Saturday, May 22 and Sunday, May 23, Manhattan-bound N trains skip 30th Avenue, Broadway, 36th and 39th Avenues due to rail replacement.


From 10:30 p.m. Friday, May 21 to 5 a.m. Monday, May 24, A trains replace the S between Broad Channel and Rockaway Park due to station rehabilitations. Note: Rockaway Park-bound A trains skip Beach 98th Street.

Categories : Service Advisories
Comments (0)
  • Samuelsen responds to overtime attack · As the management at the MTA prepares to stop overtime and sick day abuses, those who head the labor unions are not too pleased with the news. John Samuelsen defended his workers from management’s critique today. MTA heads, he said to the Daily News, “demean their own workers publicly on a consistent basis, and they fail to acknowledge NYC Transit workers work in some of the most horrific conditions you can imagine. Several bus operators are assaulted every week, subway workers breathe in toxic fumes… We put our lives on the line to move the riding public, and when we get sick, the company tries to portray us as slackers.”

    Samuelsen’s statement is not unexpected, but it misses the mark. No one is questioning the nature of the emloyees’ work. Track work is not a walk in the park, and while I don’t believe “several” bus drivers are assaulted weekly, the job is not without its dangers. In return, MTA employees can retire well before most private-sector employee cans and with a robust pension and benefits package.

    What the MTA wants to combat isn’t the proper use of sick days but egregious violations of sick day policies. They want to combat lax overtime rules that allow workers to get paid for 40 hours of work while putting in fewer than 35 hours. They want to minimize overtime costs and shouldn’t be faulted for it. Publicly, Samuelsen is defending his union members. I have to believe, though, that behind closed doors, he’s more willing to work with the MTA than he has let on so far. · (53)

Herald Square is now for people first. (Photo via NYC DOT’s Flickr stream)

As Mayor Bloomberg and Janette Sadik-Khan, the head of New York City’s Department of Transportation, have put their stamp along Broadway between Herald and Union Squares, I’ve sat back and admired the work. Despite the fact that pedestrians are the lifeblood of the Big Apple, the auto lobby is strong and often acts as a force to block any sort of reworking of the city’s streets. Although the initial furniture was tacky, the pedestrian plazas have made the streets safer for people who shop, who go work, who walk through our walkable city and less friendly to cars.

Despite the pedestrian-focused success, powerful voices have spoken out against the streets, and many of them originate from the publication that gave Times Square its name. Since the Mayor announced the pedestrian plaza would become a permanent fixture amidst the streetscape of the city, The New York Times has looked skeptically at the plaza. In May 2009, the area seemed to be missing its cars, and in February, The Times focused on traffic reduction instead of pedestrian safety even as businesses were proclaiming it a boon for their economies. For Nicolas Ouroussoff, the architecture critic, the plaza was not gritty enough. I guess he wanted peep shows and prostitutes.

Today, Michael Grynbaum takes a look at the impact the pedestrian areas have had on bus travel. “Times Square Plazas Slow Many Bus Trips,” says the headline. According to Grynbaum, “Riders trying to get downtown through the Times Square area” — who does on that on a bus anyway? — “have experienced longer travel times on four out of five affected bus routes, according to a report from New York City Transit, which operates the city’s bus system.” According to The Times, one bus route takes 10 minutes longer to complete than it used, and traffic speeds throughout midtown haven’t improved as much as the city initially hoped.

The report, available here in full, paints a picture far less bleak. Some bus routes — those along Sixth Ave. — saw travel times diminish while others saw an increase. By and large, though, these travel time increases were due to the fact that bus routes have changed. Some are longer distance-wise than they were before, and from a planning standpoint, the way the buses were rerouted to incorporate more turns was than ideal.

As Sadik-Khan said, though, few commuters will notice the change. “You don’t take the M6 from the beginning of the line to the end,” Sadik-Khan said. “A lot of trips are for just a few blocks.” For what it’s worth, New York City Transit has fielded no complaints about increased travel times, and subway ridership figures in the affected areas were down only 3-4 percent, far less than the systemwide decline of nearly 8 percent from 2008 to 2009.

These speed findings, as Grynbaum notes, reach the heart of the purpose of the pedestrian plaza. The Times concludes:

The pedestrian plazas have received positive reviews for the aesthetic improvements to an area once known for gridlock and crammed sidewalks.

But the project, primarily intended to improve traffic flow, has fallen somewhat short of its anti-gridlock goals: Traffic speeds slowed on Eighth and Ninth Avenues and on many crosstown streets. Over all, vehicular traffic sped up along Seventh and Sixth Avenues, but less than the city had hoped.

Is this project truly about speeding up traffic flow or is it about prioritizing pedestrians over cars in areas with foot traffic that spills beyond the sidewalks? On the one hand, The Times focuses on the cars while, on the other, Streetsblog has focused on the benefits to pedestrians. Although this plaza hasn’t increased travel speed, the number of cars on the roads have been reduced, and people are safer for it.

That still leaves us with the issue of the buses. Considering the roundabout reroutes, bus travel times through Times Square will, of course, be lower in some instances. Any time a bus has to turn or cover more ground, the route time will be longer.

Where the cover seems to conflate the issue is with the role of transit altogether. The pedestrian plazas weren’t designed to speed up bus transit. Rather, the 34th St. and other Select Bus Service corridors are being used to improve bus service. The pedestrian plazas are designed to improve life for pedestrians, and to that end, they are a success.

Without a system of dedicated lanes, pre-board payment options and signal prioritization, bus service won’t see gains in surface speed or efficiency. The improved speed down 6th Ave. is an unintended benefit of the pedestrian plaza project, and I’m not worried about slower speeds in certain areas. If, on the other, the DOT/MTA Select Bus Service corridors can’t solve the problem of painfully slow buses, I’d begin to grow concerned.

Categories : Buses
Comments (12)

Earlier this morning, the various presidents of the MTA’s subagencies and authority COO Charles Monheim gathered with reporters to unveil the next cost-saving measure. As the MTA currently spends $560 million a year — or 13 percent of its total payroll — on overtime, work-rule reform, sick-day abuse and various productivity measures are now on the MTA’s agenda. The authority estimates it can save $22 million in 2010 by acting unilaterally and $60 million a year in 2011 and beyond with union cooperation.

“Some overtime is needed to put out a reliable service and respond to emergencies, but much of it is unnecessary and can’t be justified,” Monheim said. “MTA leadership is now committed to eliminating unnecessary overtime, and we expect new controls to save millions. We will do our part, but a real partnership with labor is the only way to make a real dent in unnecessary overtime.”

During the presentation and subsequent Q-and-A this morning, Transit officials in particular highlighted the way their employees take advantage of a lax sick day system and an overtime scale based on seniority to call in sick but make up the money through overtime shifts. “Someone who is truly sick and can’t do the work, we don’t want them to come in,” Transit President Tom Prendergast said. Rather, the agency is looking to, as Prendergast said, “combat unnecessary mental health days.”

The example Prendergast cited relied upon the above chart. It shows an actual recent schedule from an employee who has been on the job since 1988. As Transit workers are allowed to bank sick days and this employee had no bank, this person has used up his 12 sick days per year since starting in 1988, and MTA officials were skeptical that all were used legitimately. Here, the train operator put in three full eight-hour shifts and an additional 10 2/3 hours worth of overtime work while taking two unpaid days on Wednesday and Thursday.

Not only does this example highlight the way employees can use sick days to cover missed hours, but it shows how overtime works against the MTA as well. Although the employee did not work 40 hours a week, he is still eligible for time and a half if he works more than eight hours on a single day. The MTA must pay him overtime when he doesn’t deserve it and must pay someone else overtime to fill in for the 16 unmanned hours on Tuesday and Wednesday.

Beyond these abuses, the MTA is looking to combat sick-day usage in general. In 2009, 25 percent of Transit employees took 15 or more sick days, and Prendergast was skeptical that every single employee missing so much time was truly sick. As workers used banked sick days for vacation, the costs to the MTA increase in the form of overtime spending. “There has to be an enlightened discussion” with the union,” Prendergast said. “Is this the type of employee we want to protect?”

Outside of sick-day abuse, the officials spoke about work-rule reform and controlling pension obligations through overtime monitoring. As the above chart shows, one Bridges & Tunnels employee was able to take advantage of the way overtime impacts the pension calculation to double the amount he would receive upon retirement. In fact, his annual pension was higher than his annual base salary.

On the commuter rail side, the authority wants to do away with what LIRR President Helena Williams termed “very onerous work rules.” For instance, if an LIRR train switches from electric to diesel or vice versa with the same engineer, the engineer earns double pay for that day even though this engineer is qualified to operate both types of trains.

The MTA knows it cannot accomplish the total elimination of overtime. As Prendergast said at length, 24-hour transit agencies require overtime to function efficiently, but the current overtime expenditures are well above acceptable levels. For now, management will try a top-down approach. It will more aggressive enforce sick day abuses, try to prevent continuous and excessive mega-shifts, report overtime so that the public can understand why the agency is saddled with these costs and work with unions to reform work rules. “In every case,” Prendergast said, “it starts with management taking a different stance.”

The authority heads, however, realize that the unions have favorable contracts and working to streamline operations will be a challenge. “I think we are probably as a whole one of the toughest union environments if not in the city, then in the nation,” Joseph Smith, head of MTA bus, said. “It’s a struggle every day to do a lot of the things that we do, and to do them effectively as we do.”

Comments (26)
  • MTA drops Goldman Sachs · For years, the MTA has worked with financial giant Goldman Sachs on bond sales and other financial matters, but according to reports, the authority has opted to sever its relationship with the scandal-plagued company. Officials contend that Goldman’s recent legal troubles have nothing to do with the decision to drop a company that has made nearly $30 million off of the MTA since 2000. Instead, Board members have grown increasingly wary of Goldman’s handling of MTA assets. The financial giant had invested MTA money in, according to The Times, “assets that are considered more volatile than traditional fixed income arrangements,” and MTA officials did not approve of these risky interest rate swaps.

    The writing was apparently on the wall for Goldman when its contract lapsed last year without a renewal. In February, the finance company dropped out of the Hudson Yards project as well. Said Gene Russianoff of this uncoupling, “The only entity in America that is less popular than the M.T.A. is Goldman Sachs.” · (0)
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