Ten days ago, I linked to a WNYC series about improving our commutes and asked SAS readers to opine about their daily trips to and from home. Yesterday, WNYC dropped another podcast about improving our commutes. This one was on technology and its impact on the commute. The comments on WNYC’s website are telling. Most commuters are relying on iPhone applications, Google Maps, HopStop for the directions and the Kindle and iPods for distractions. Think bigger, I say.
The best way for the MTA to improve my commute would be to offer real-time transit information on its website and for every station to be equipped with train arrival boards. I live five minutes from my subway stop. If I could check the status of my train and then arrive at the station just in time, I could streamline my commute. If I knew how long I would have to wait for a train, I could better temper my expectations and scheduling. While both of these proposals would require true technological investments, a system truly prepared and designed for the 21st Century should feature this information technology.
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