Archive for the 'Rider Report Cards' Category

Grading buses but not weekend service changes

Friday, May 30th, 2008

Earlier this week, the MTA started asking bus riders in Manhattan to grade the borough’s bus system. I’ve written in the past about how I feel this is an exercise in futility, but the MTA wants to see the cold, hard proof.
So get out there, folks. Grade your bus line. Tell New York City [...]

MTA gearing up to grade the buses

Monday, March 24th, 2008

Call it No Public Transit Left Behind. After receiving grades for its subways and express buses, New York City Transit is now turning its attention toward the sluggish local bus service that dominates our roadways.
Beginning this morning, bus riders in Staten Island will have the opportunity to fill out rider report cards for their [...]

After a fare hike, grading the subways

Monday, March 3rd, 2008

With the fare hike upon us, a lot of New Yorkers are digging into their thoughts on the subway system. While I’ve been in favor of the fare hike on the basis that the MTA needs the money and the fare hike isn’t that much of a financial onus, as Metro and the Daily [...]

Franklin Ave. shuttle, SIR lacking in safety

Wednesday, January 16th, 2008

I’ve got three trains left in this whole Rider Report Card thing, and I’m saving the Q — the future Second Ave. Subway — for last. Today, we’ve got two lesser-used train lines, and the results are a little bit different than usual.
The result, gradewise, are the same. The Staten Island Railway received [...]

IRT Locals get the same grade as every other train

Tuesday, January 15th, 2008

We’re coming down the home stretch of the Rider Report Cards. With just three trains and the Staten Island Railroad left, let’s jump right now.
Today, we find ourselves visiting the 1 and the 6, the IRT Local trains. The 6 pulled down a C; the 1 fared worse with a C-minus. I’m familiar with [...]

Catching up on the MTA’s (bad) grades

Monday, January 14th, 2008

As loyal readers of Second Ave. Sagas may have noticed, I’ve fallen down on the job a bit with the results of the Rider Report Cards. With only six subway lines and the Staten Island Railroad left, I haven’t posted the results in a while.
Honestly, I grew tired of the report cards. Basically, you [...]

Roberts wants to fix that whole public address problem

Monday, January 14th, 2008

Oh, those pesky Rider Report Cards. The City Council thinks they were just a grand publicity stunt, but the MTA seems set on responding to the issues raised by the hordes of disgruntled riders.
After adding service on just two of the 22 lines in response to rider complains, the MTA is skipping the next [...]

City Council to hold Rider Report Card hearing

Thursday, January 10th, 2008

Because John Liu is still one of the city’s elected representatives, the City Council is gearing up for another run at the MTA. This time, they are going to hold a hearing on the lack of response from the Rider Report Card program. Only 7 percent of the 700,000 were turned to the MTA, and [...]

No one really likes the E or the G

Monday, December 24th, 2007

It’s grade time, baby! After a few weeks of silence — and missing grades for the Q and W — the MTA issued some Rider Report Cards on Friday. The E and the G, the train everyone loves to the hate, both received their results, and they both landed D-pluses. That’s pretty sad.
Let’s start [...]

Part-time trains get poor marks

Tuesday, December 11th, 2007

We’re hitting the home stretch with these Rider Report Cards, and it’ll be time to start all over again before you know it. As the new line managers on the 7 and L took over on Monday, the MTA will wait with bated breath to see if their management plan actually improves straphanger feelings [...]