Because John Liu is still one of the city’s elected representatives, the City Council is gearing up for another run at the MTA. This time, they are going to hold a hearing on the lack of response from the Rider Report Card program. Only 7 percent of the 700,000 were turned to the MTA, and [...]

It’s grade time, baby! After a few weeks of silence — and missing grades for the Q and W — the MTA issued some Rider Report Cards on Friday. The E and the G, the train everyone loves to the hate, both received their results, and they both landed D-pluses. That’s pretty sad.
Let’s start [...]

We’re hitting the home stretch with these Rider Report Cards, and it’ll be time to start all over again before you know it. As the new line managers on the 7 and L took over on Monday, the MTA will wait with bated breath to see if their management plan actually improves straphanger feelings [...]

Anne Karni, in a piece for which I was interviewed but not quoted, takes a look at the Rider Report Cards in today’s Sun. The conclusion of everyone interviewed is that these report cards aren’t breaking new ground and that they are an attempt by the MTA to put a good public face on problems [...]

Ah, the F train. You know, loyal readers, that I’ve been waiting for this Rider Report Card to show up for a while. The F, you see, the latest recipient of a C-minus grade, is a frequent topic around here.
One of the longest - and slowest - routes in the system, the F starts [...]

With all of the talk recently about fare hikes, I’ve let the Rider Report Card results slide a bit. Well, let’s catch up.
At the end of last week, buried during the Thanksgiving holiday, the MTA released Rider Report Card results for the IND lines. The Eighth Avenue Express, the Eighth Avenue Local and the [...]

It’s nearly time for the G train’s moment in the sun, and the line’s riders couldn’t be happier.
Last week, the MTA passed out the Rider Report Cards at the stations along the much-maligned and neglected G train, and, as The Times wrote in the City Section yesterday, G train advocates are gearing up for [...]

Well, sad to say, but that one B-minus grade was an aberration. The B train, the peak-hour conterpart to the Q in Brooklyn and the D in Manhattan, received its Rider Report Card today. As with many other trains, the results were less than stellar. The B took home a C-minus.
The B is a [...]

The MTA went a little grade-crazy today, releasing three Rider Report Cards today with the 42nd St. Shuttle and the 2 and 3 trains getting graded. For the West Side IRT express trains, it was more of the same. The 2 landed a C and the 3 a C-minus. The shuttle, however, reached the Holy [...]

Five of the New York City subways up for grading could land a letter grade on its Rider Report Card that corresponds with its line letter. While riders can currently submit grades for the A, C and F trains, the B and the D saw their grades collected a few weeks past. Today, the [...]