Have camera, will travel underground. With forgotten hallways and intriguing nooks, the subways are awash in photogenic sights. So without further ado, The View from Underground.

The West Fourth Street station is a fairly important transfer point. It links the Eighth and Sixth Avenues lines to each other right in the heart of Greenwich Village. But at the north end of the station, a solitary staircase links the northwest corner of Sixth Avenue and Waverly Place to the subways, and its sign directs passengers to a confusing platform.

The most glaring problem, of course, is the presence of the orange Q bullet. Every now and then, I notice the orange bullet on the Q trains I ride, but the Q hasn’t stopped at West 4th St. since 2001, when track work on the Manhattan Bridge had the trains doing all sorts of weird stuff.

Now, it’s all wrong. The F sure does open its doors on the lower level. But two F trains? You might need to wait a long time for that. There’s no sign of the B, D or V, all trains that have long stopped at West 4th St.

Sure, this entrance is hardly used. It features just two HEET entrances. But it’s certainly confusing to see the trains listed as the F, F and Q. It’s more like the start to a terrible Scrabble rack than an accurate picture of the West 4th St. station.

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londonstrike.jpg Remember back in the dark ages of December 2005 when TWU workers struck for three days? Remember when New Yorkers had to walk for miles and miles to get to work and many of them simply telecommuted for a few days? Remember how the middle of winter sure seemed like a terrible time for a transit strike?

Well, think back fondly on those three days and be thankful you’re not in London. At 6 p.m. British Standard Time this evening, 2300 maintenance workers employed by Metronet, the bankrupt public-private partnership tasked with running nine of the 12 London Underground lines, went on strike. With no workers around to maintain the system, Transport for London shut down those nine lines, and they will remain inactive until Friday morning. The New York Times has more:

London’s subway network virtually shut down at the height of the rush hour on Monday evening when 2,300 maintenance workers walked off the job in what they said would be a three-day strike over pensions and security.

Transportation officials then closed nine subway lines, the bulk of the system. They said it was too dangerous to keep the network going without the workers, who are responsible for maintaining and repairing tracks, signals, trains and the like. Just three lines — the Jubilee, Northern and Piccadilly lines, which are maintained by workers who belong to another union — were operating Monday night.

While New Yorkers may simply say that Londoners are going through what we went through two years ago, matters are first worse in London. First, these transit workers are threatening to strike for another 72 hours starting next Monday if their demands are not met and fears are not assuaged by Friday morning. Additionally, in a move sure to embolden the anti-congestion fee lobby in New York, London mayor Ken Livingston has rankled many would-be drivers when he announced that London’s eight-pound congestion charge would stand during the strike.

The problems in London, as The New York Times explains and The Times of London outlines in this article, stems from problems surrounding Metronet. When the Tubes fell under the auspices of this public-private partnership, Livingston foresaw financial problems such as this one.

In July, Metronet entered administration, the British equivalent of the American concept of receivership. The workers are worried that pensions and job security will not be guaranteed if and when Transport for London completes its bid to take over the Tube lines currently run by Metronet.

Meanwhile, London economists are predicting losses of up to £50 million, and 3.2 million potential London straphangers are left struggling to find alternate routes home. Plus, they could get to do it all over again next week.

Sounds like a blast, no?

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Every day, I see a few hits here from people searching for information on transit cops handing out tickets to turnstile jumpers. It’s always an amusing topic.

From personal experience, I’ve noticed that the New York City Transit Police are fairly vigilant about fare jumpers at crowded stadiums. Take Sunday, for example. On my way back to Manhattan from Yankee Stadium, I witnessed two people jump the turnstile in their efforts to reach the D train at 161st St.

Well, the transit cops were standing six feet away on the other side of the turnstile, writing tickets to another group of fare jumpers. The two most recent turnstile jumpers were quickly corralled by the cops. To say they were irked by their $60 tickets would be an understatement.

Recently, the transit cops ticketed someone a little more famous than your average subway fare jumper. They nailed Detroit Tigers first-base coach Andy Van Slyke a few weeks ago when the Detroit Tigers were in town to play the New York Yankees. Danny Knobler, one of the Tigers’ beat writers, has more:

Van Slyke was trying to get back to the Tigers’ Manhattan hotel with his family Saturday night. He said that the subway tickets he bought for him and his wife wouldn’t work, so they finally jumped the turnstyle.

The only problem was that two police officers saw them, and handed each of the Van Slykes a $60 fine.

“They had us standing there, and people were walking by pointing at us, and yelling, ‘Jumpers! Jumpers!’ ” Van Slyke said Sunday morning. “It’s great. It’s New York City. A guy walked by and said, ‘Andy, I don’t think I can get an autograph now, can I?’”

Oops.

Now, you and I know that Van Slyke was trying to swipe his MetroCard and was probably just growing sick of the that “Please Swipe Again” message. So he did what he though was the sensible thing and jumped the turnstile. That is a no-no.

According to other accounts of the incident, fans leaving Yankee Stadium recognized Van Slyke and joked around with the Tigers coach. The transit police, however, were unamused.

And this goes to show you that’s it’s far better to pay that $2 fare than it is to risk a $60 ticket, especially at Yankee Stadium.

The hat tip on this one goes out to Mike A. at River Ave. Blues.

Categories : MTA Absurdity
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Back in May, New York City Transit President Howard Roberts announced his plans to have riders grade the subway lines. When the first report cards came out, I was underwhelmed. They offered little in terms of creativity and a lot in terms of your standard subway gripes.

Now, it looks like the first set of results — an underwhelming C- for the purple 7 trains — are proving that, yes, the subways have problems we all know about.

Late this afternoon, conveniently on the day before the start of a three-day weekend during which approximately no one will read this news, the MTA issued a press released discussing the findings of the rider report card for the 7 train. The results, linked in the previous paragraph, are less than stellar for the popular IRT Flushing line.

Before we delve into the complaints, let’s start out with some good news. The MTA received a high rate of response to their surveys. They handed out 88,000 report cards over a three-day period in July, and they received back 16,000 responses. Statistically, an 18 percent response rate is stellar. People want their voices heard when it comes to subway issues.

MTA CEO Elliot “Lee” Sander recognized the people’s voices as well. “The response to the Rider Report Card was phenomenal,” Sander said. “Clearly, riders wanted to express their opinions and we will respond with several initiatives to improve service in the areas where they feel we’re lacking.”

But the reality of the situation is a bit grim. Riders want their voices heard because they’re less than thrilled with the level of service. A C- is barely passing. The MTA asked the straphangers to rate what they see are areas in which the MTA needs to improve. The results please:

  1. "Adequate room on board at rush hour"
  2. "Minimal delays during trips"
  3. "Reasonable wait time for trains"
  4. "Train announcements that are easy to hear"
  5. "Station announcements that are easy to hear"
  6. "Cleanliness of stations"
  7. "Working elevators and escalators"
  8. "Sense of security on trains."
  9. "Cleanliness of subway cars"
  10. "Sense of security in stations"

To anyone who rides the overcrowded, oft-delayed, somewhat dirty subways, these results tell us nothing new. We know the subways are overcrowded; that’s why the MTA is trying to build the Second Ave. Subway. We know train announcements are unintelligible. We know the subway’s aren’t the safest things in the city.

Now, we also know that Joe and Jane Straphanger are thinking along the same wavelengths as those of us that read and write about the subways on the Internet. Of course, with this all in mind, the MTA has to address these concerns, and I think they’re working on it. With limited financial flexibility and few miles of unused tracks, the Authority can only do so much.

Of course, my 15-minute wait at 11:40 p.m. tonight for any downtown train on the BMT platform at Union Square is hardly comforting. But at least the MTA and NYCT are listening, and hopefully Sander and Roberts mean business when they say service will improve. Time will be the judge of that.

Update: I missed this link last night: Howard Roberts has released the full results of the survey. While the C- sounds mediocre, the overall results are not pretty to say the least. Take a look:

Minimal delays during trips C-
Reasonable wait times for trains C
Adequate room on board at rush hour D
Sense of security in stations C
Sense of security on trains C
Working elevators and escalators in stations C-
Signs in stations that help riders find their way C+
Signs in subway cars that help riders find their way C
Cleanliness of stations C-
Cleanliness of subway cars C-
Station announcements that are easy to hear D+
Station announcements that are informative D+
Train announcements that are easy to hear D+
Train announcements that are informative D+
Lack of graffiti in stations C+
Lack of graffiti in subway cars C+
Lack of scratchitti in subway cars C-
Courtesy and helpfulness of station personnel C
Comfortable temperature in subway cars C
Ease of use of subway turnstiles C+
Availability of MetroCard Vending Machines B-
Overall performance C-

Categories : Rider Report Cards
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For some time now, I’ve been pushing hard for the F Express Plan. Taking a cue from Gary who originated the idea, the F Express plan has gone from a pipe dream to a proposal that enjoys the support of a few MTA board members. In fact, it even landed my name in the pages of Metro.

But along the way, we’ve hit a roadblock, and last week, the frustrations boiled over when two members of the City Council announced that they wouldn’t vote for the fare hike without the F Express Plan. They questioned the Gowanus Viaduct Rehabilitation project, the MTA’s repeated excuse that express service along the Culver Line wouldn’t be possible until 2012. None of us — not Gary, not Kensington (Brooklyn), not the councilmembers — had really received an adequate explanation. But I think that’s changed.

I’ve been in touch with Jeremy Soffin, the MTA’s deputy director of media relations, in an effort to get the bottom of the Culver Viaduct Rehabilitation project and its effects on the express tracks. Here’s what Soffin said to me in an e-mail:

The Culver Viaduct Rehabilitation project requires the reconstruction of the viaduct and all four tracks on the viaduct. During the project, two of the four tracks will be taken out of service at any given time for a period of four years, precluding the implementation of any express service on this segment of the F line. The project is scheduled to be completed by the end of 2012. As part of this project, G service, which currently terminates at Smith-9 Sts, will be extended to Church Av Station.

It’s my understanding that crews will be working not only on the tracks but around and underneath them too. With the recent attention to track worker safety, the MTA isn’t, rightly so, about to start screwing around with train bottlenecks on a large viaduct. With the current F and G trains relying on just two tracks for their routes and turnarounds, the tracks simply cannot support adding more trains.

To me, it sounds like the folks along the Culver Line are in for a rough ride. The project is scheduled to take four years, and it will probably result in delays and trains crawling over the Gowanus Canal.

I’m not too happy to hear that we are probably at a temporary dead end on this plan, but I won’t give up. I have to hope that those who are in a position to be heard by the MTA can give it the old college try. Maybe something can be worked out; maybe it can’t. But now we know why the F probably can’t run express until 2012. But we certainly don’t have to like it.

Categories : F Express Plan
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With Google Transit’s plan to map the New York public transportation system still very much in its infancy, among the best places to which to turn for Google-compatible transit information is onNYTurf.com’s NYC Subway Google Map Hack. It uses a variety of information — including staircase locations on stations in Manhattan — to provide a comprehensive overview of the subway and PATH systems.

Recently, the site’s owner Will announced his plans to update the map. This update will include more user customization as well as stairwell locations for stations in the Bronx, Brooklyn and most of Queens. What it won’t include is detailed schedule information about the subways because the MTA is taking its sweet time in responding to Will’s Freedom of Information request for this information.

According to Will, he has been trying for two months to procure the information — schedules and travel times between stations — that the MTA is reportedly willing to give over to Google. Rightfully so, he’s a bit irked by this news:

The question this begs is will Google be the only party getting the data, or map artwork, or anything else from the MTA? Anything the MTA gives Google should also be available to the public.

The MTA schedule data should be made available to the public at large in an easy to use structured data format, so that anyone interested in developing a web service based on it can do so. To work with Google’s Transit directions sytem, the MTA will have to create just such a data feed. When they do, they should make access to it completely public. After all we all pay for it with taxes and fares.

Will goes on to note that the MTA claims they don’t keep the information on hand. Meanwhile, New York City Transit is supposedly researching whether or not they have a data dump, and the city’s other agencies have engaged in similar stall tactics.

Now, I know what you must be thinking: Why would onNYTurf really want the scheduling data for the MTA when everyone knows it’s unreliable? Well, au contraire, mon frere. I’ve noticed that New York City Transit does adhere to a set schedule. If there are no train delays, the same trains arrive at the same stops at the same time every morning. During peak hours, when trains are bunched and subject to delays caused by passengers, the time difference may be a minute or two, but the trains run like clockwork. I’ve even timed my commute to them.

This suggests to me that the MTA knows the schedule and that they probably have it in a form that Will would be able to use for his map. Will wants this data for a very rational purpose. “One thing you can do with schedule data is you can analyze the reach of a transit system. You can make maps that show what area can reach a target destination in say 30 min or 1 hr,” he said. “It is also vital to modeling expansions or changes to transit services. Put in the public’s hands anyone can explore where might be the best places to build a new downtown, or how effective a new rapid bus service might be relieving congestion on existing subway services.”

The MTA, a public benefit corporation, would be doing the public — which supports the corporation through taxes (look at your gas bill) and other fees — a favor. If the agency has the wherewithal to work with Google, they should good Will what he needs. It’s plain as that.

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That Guy, right, just doesn’t need that much space to air out his crotch. (Photo by flickr user strohchop)

Everyone can tell a story about the time that guy on the subway had his legs spread. You know that guy. He’s the one taking up space for three people because he either can’t close his legs or feels a special compulsion to share his crotch with a trainload of commuters.

No one elicits more groans than that guy. Boarding a train during rush hour in search of a seat, you run into that guy, and your commute home is ruined. You glare at him without making eye contract. You try to nudge your way into a seat with no success. It’s happened to us all.

Well, one more in Melbourne, Australia, is sick of this rude behavior and won’t stand for it anymore. Martin Merton, an American expert on subway etiquette, will soon be publishing a book in Australia called There’s No I in Carriage. The book, according to Dr. Merton’s Website, covers topics ranging from the obnoxiously loud cell phone user or iPod-headphones wearer, the rider unable to hold in a fart for the duration of the trip and of course the perennial favorite, the seat hog.

Now, I know what you must be thinking: Who in their right mind would write a book about subway etiquette? This can’t be real, right? O ye of little faith. Of course it’s real. Or at least that’s what Connex Melbourne, the company in charge of Melbourne’s subways, wants you to believe.

Connex is relying on viral videos produced with maximum kitsch featuring a fake psychology to drive home points relating to real-life subway etiquette. And they’re pretty funny. In the video relating to leg spreaders, embedded below, Dr. Murtin recommends releasing live chickens to attack the offending crotch.

I have to wonder if this could work in New York too. The subways could use a little more humility and etiquette and a little less pushiness. But considering that only 5.3 people a day see and say something, this viral campaign would probably just fall flat in New York. But the next time you see a crotch where three people should be sitting, just think chicken.

For more of Dr. Merton’s videos, check out the good doctor’s YouTube page.

The McGill Metro stop in Montreal was literally falling down this weekend (Photo by flickr user blork)

Subways all over the globe had issues this weekend, and after yesterday’s post noting the problems in China and Washington, DC, my readers were more than happy to share their experiences in subway systems that just can’t measure up to New York’s.

The best tip came from Greg who e-mailed me about the problems in Montreal. On Friday, officials shut down the McGill Metro stop in Montreal when two large cracks were discovered in the tunnels linking the subway station to a nearby mall. That sounds like fun. CBC News had more:

Police emptied buildings and sealed off a large section of Montreal’s downtown core for the weekend, and service was cancelled on part of one subway line after two fissures in a tunnel linking the McGill station to malls were discovered Friday…

Fearing that roads could collapse, Montreal police cleared several city blocks of people in an area bordered by Sherbrooke, St. Catherine and Bleury streets and University Avenue, and shut the streets to traffic.

With a major university laying claim to this subway stop, New Yorkers can imagine this infrastructure issue happening right here in the playground that is the West Village. Imagine if deep fissures appeared in the ceiling at the West 4th St. stop (which is not hard to picture if you’ve looked closely at that station lately). Not only would the city be collectively flipping out, but service on up to 8 subway lines would be messed up.

So as the week rolls on and the State Comptroller tells us that the MTA doesn’t really need that fare hike, we can yet again be grateful that the tracks aren’t catching fire as they are in Washington, D.C., and that the sky — or ceiling — isn’t falling like it is in Montreal. Yet.

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The Comptrollers are revolting. (Well, then, maybe they should shower. I’ll be here all week.)

Nearly three weeks after New York City Comptroller William C. Thompson, Jr., issued a report on how the MTA could avoid a fare hike, the State Comptroller Thomas P. Napoli has issued a similar finding. He says that the Metropolitan Transportation Authority should hold off on its fare hike until the agency can huddle with city and state legislatures to develop a cohesive plan to financing public transportation that doesn’t unfairly burden the riders.

Citing the need to wait until after the congestion pricing panel issues its findings and recommendations, Napoli was fairly critical of the MTA’s willingness to move forward with a fare hike. From his office’s press release:

The Metropolitan Transportation Authority should hold off on its fare hike plans until after the City and the State have fully considered the recommendations of the recently established congestion pricing commission and the MTA’s proposed five-year capital program, New York State Comptroller Thomas P. DiNapoli said in a report released today. The MTA has proposed raising fares and tolls in early 2008 and again in 2010 to help address sizeable looming budget gaps.

“The MTA should put New York’s commuters first,” DiNapoli said. “Before the MTA asks for more money from straphangers, it should develop a coordinated strategy with the State and City to balance its operating budget and to finance the next five-year capital program. The MTA has taken some good first steps to develop a long-term plan for its future fiscal health. But talk of a fare hike is premature. The City is trying to reduce congestion and encourage greater use of mass transit. Any fare increase should be the last piece of a comprehensive plan, not the first.”

Napoli noted that, as many have observed said lately, the MTA doesn’t need the fare hike to run a balanced budget in 2008; the agency itself forecasts a net balance of $323 million.

MTA spokesman Jeremy Soffin issued his own press release (not yet available at the MTA’s own press site):

We are grateful that Comptroller DiNapoli has acknowledged both the M.T.A.’s record ridership and the $6 billion in projected deficits we face over the next four years. These two factors dictate the fiscally responsible path we have proposed, which calls for internal belt tightening and contributions from all of our funding partners to address these deficits before they threaten service. The plan introduces stability and predictability to the fare structure by calling for biannual cost-of-living increases instead of much larger increases in crisis situations. The proposed financial plan accepts the M.T.A. responsibility to provide improved service to a rapidly growing city and region and acts immediately to put the agency on sound financial footing. Deferring the proposed 2008 fare and toll increase will only lead to more drastic increases and unacceptable service cuts in 2009.

In my view, the MTA’s release dances around the fact that both Comptroller’s have now told the MTA to ask for more money from the City and State. While Soffin cannot come out and lay the blame at the feet of politicians who have long stifled the MTA and have deprived the agency of its rightful funds, I hope the MTA is at least pursuing this course as well. It’s better to beg hat-in-hand in Albany than it is to stick the straphangers with another fare hike.

The full Comptroller report can be access here as a PDF or here as an audio file. Key bullet points after the jump:

Read More→

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On Sunday afternoon, I headed off from Brooklyn to the Charlie Parker Jazz Festival in Alphabet City’s Tompkins Square Park. Generally, the best way for to go is via the F train to 2nd Ave. It’s a short walk from 1st Ave. and Houston to Tompkins Square.

But it’s the weekend, and things never go as planned on the weekends. Manhattan-bound F trains were running along the A tracks from Jay St./Borough Hall to West 4th. So I had to take the F to West 4th and then switch to a Brooklyn-bound F train making the stops in Manhattan. That Brooklyn-bound train showed up right away, and this weekend service advisory cost me just a few minutes of extra travel.

In New York, we tend to grumble and groan about the myriad service changes. We never know which train is running when and where. But as I silently bemoaned the endless service changes, I realized things aren’t much better elsewhere.

Take China. As The Times pointed out on Sunday, it’s a different — and dirtier — world across the Pacific. With the Olympics headed their way in just under a year, China is panicking. For the largest nation in the world, the Olympics will serve as a coming out party. After years of following an isolationist foreign policy, China will welcome emissaries from all over the globe.

As part of the Olympics, the Chinese are constructing a new subway line at breakneck speed. But they’re also have problems with customer service on the current rail systems, Reuters reported last week:

China is trying to stamp out protests over rail delays ahead of the Beijing Olympics, threatening passengers with legal action if they stay aboard their train once it has reached its destination. “Refusing to leave the train will be regarded as an illegal act endangering train safety,” the China News said, citing a long list of unlawful measures proscribed by central authorities.

There have been several instances of Chinese passengers refusing to leave their trains after serious delays, demanding compensation and an apology from state-run railway operators…In the report, jointly released by the ministry and the Public Security Bureau, passengers must conform in order to ensure a safe and orderly environment before the Games taking place in the capital in August next year.

Yikes. I’d hate to end up in a Chinese prison over a train protest.

Meanwhile, in Washington, D.C., a city with just five subways lines, every single line had a problem on Sunday. According to the WMATA, five different incidents of smoke and fire on the tracks or in equipment rooms led to rampant delays all day. This is of course analogous to the subway floods from a few weeks ago that knocked out nearly all of the subway lines.

So as another week begins — the last one before the Labor Day holiday — we should take comfort in knowing that New York is not alone in dealing with subway problems. But more importantly, the MTA is listening to its riders and subway bloggers. They’re using report cards to grade lines, and they’re keeping their eyes and ears on the pulse of the riders. We have a great subway system with room for improvement and a whole bunch of leaders willing to take the steps to improve it. And that is always a good thing.

Photo: Firefighters in DC work to restore order to the Metro. (Courtesy of WUSA 9)

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