Home New York City Transit ‘We yet again apologize for the unavoidable delay’

‘We yet again apologize for the unavoidable delay’

by Benjamin Kabak

Most New York City subway riders would agree: Nary a week goes by without some subway delays. Whether it’s a few more minutes than usual at rush hour or a full-blown police investigation/sick passenger issue, delays are seemingly running rampant recently.

Well, as The Sun reported yesterday, if it seems like delays are up, that’s because they are. In numbers to be released next week, the MTA will announce that delays have reached an 11-year high and have more than doubled since 2003.

For those interested in the raw data, take a look at the number of delays by year since 1996, courtesy of the MTA:

2007: 162,774
2006: 125,364
2005: 90,914
2004: 78,398
2003: 69,890
2002: 88,522
2001: 99,768
2000: 102,855
1999: 126,829
1998: 141,541
1997: 158,578
1996: 175,955

The MTA pinpoints construction issues as the leading cause of these delays. That is, of course, the cost of having to maintain and upgrade a system 100 years old in some parts. “We are doing an incredible amount of capital construction work and those projects do have an impact on normal operations if they are not completed on time,” Paul Fleuranges, vice president for corporate communications, said to The Sun. “While it is our goal to have this work wrapped up in time for normal service to resume, sometimes that is not possible.”

Additionally, sick customers, unruly riders and obnoxious door-holders contribute to these unplanned delays as well. When the automated voices on the new trains tell you get out of the way, just listen to them already.

Transit advocates were a bit dismayed at the sudden jump in delays over the last few years. “By their own numbers, they’re providing service that’s deteriorating,” Gene Russianoff of the Straphangers Campaign said to The Sun. “You have to manage by the numbers. These are showing a problem.”

I offer up a different take though. While the rise in delays coincide with the unprecedented boom in subway ridership numbers, they also line up nicely with an increased focus on the capital campaign. The MTA kicked off its 100-year anniversary in 2004 with a pledge to maintain the system into its second hundred years. Since then, delays have spiked.

Of course, at some point, we should expect to see the delays go down, but many of these capital projects aren’t close to completion. One day soon, we hope, the construction will be completed. For now, we just have to hope that the delays decrease. A 21st Century New York with 1970s subway delays would be quite the experience.

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2 comments

brooklyn gal February 22, 2008 - 12:50 pm

I think they should separate out delays due to construction from other delays. That’s a number I’d be interested to see.

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The Secret Conductor February 24, 2008 - 5:01 am

I agree with brooklyn gal. delays due to construction vs all those other delays.

Anyway here is what I think:
between 12-6 delays due to construction
between 10-3 delays due to construction

The rest is sick passengers, police delays, unruly passenger, train service running every 3-5 minutes (on some lines), signal problems…

I bet the BIGGEST problem is door related including people who hold train doors. STOP HOLDING TRAIN DOORS PLEASE. You 5-10 seconds means 10-15 seconds at the next station due to more people being there waiting. Believe me, those seconds add up down the road when your put behind another train crossing in front of you because you are now 2 minutes late.

what really disturbs me is when someone holds the doors and the person they are holding it for DIDN’T EVEN PAY YET! You have to wait for them to pay, come down/up stair and get on. so anywhere between 200 and 2000 people are held up a full 30+ seconds because you CAN’T wait 4 more minutes for the next train?

you do that a few times and not only are there more passengers at the later stations, now they have to wait longer. it take longer for them to get on and now you are delayed some more. You go 23 stops and the next thing you know you are 4 minutes late.

Then there are the people who croud to only one door… use all the doors please!!! lol

As you can see, people holding doors is a pretty big issue. what is even more funny is that it is the worst on the L line and that line runs trains every 3-6 minutes. why are you holding the doors? why are you screaming steaming upset when you miss a train? lol

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