I’m a few days late posting this to the site (thought if you follow me on Twitter, you would have seen the news on Saturday, but BusTime is officially live in Brooklyn and Queens. With the weekend debut in the city’s two most populous boroughs, the MTA’s in-house real-time bus tracking system is now available on all MTA buses throughout the five boroughs.
While the service isn’t perfect as designed, knowing where every bus is certainly has its benefits and makes travel on an unreliable mode of transit far easier. “As we have seen with train arrival information in the subway,” Carmen Bianco, President of MTA New York City Transit, said, “customers appreciate when they know when that train or bus will show up at the station or stop.”
BusTime is available on the MTA’s website right here, and the information is accessible via mobile apps and a code-based text message service as well. Unfortunately, the limits of the in-house system mean that waiting times are displayed in distance rather than time. Allan Rosen at Sheepshead Bites seems to view this flaw as something close to a fatal one, but I’m a bit more forgiving.
It’s not ideal, and the concept of distance as time takes some trial and error. But two weeks ago, we had no idea where any buses in Brooklyn were, and today, I can pull up every route in the city from the comfort of my computer. Advocates, meanwhile, are continuing to press for countdown timers at major bus stops. It is, as with everything, a matter of funding.