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Second Ave. Sagas

News and Views on New York City Transportation

U.S. Transit Systems

Link: Does LA have a transit edge over NYC?

by Benjamin Kabak July 19, 2012
written by Benjamin Kabak on July 19, 2012

When it comes to the City of Angels, New Yorkers possess quite the superiority complex. Ours is a more vibrant, worldly, cultural and cosmopolitan city with a true downtown and less soul-crushing traffic than that other place on the West Coast. And forget the subways. Californians don’t even know Los Angeles has a subway!

OK, OK. Maybe that’s a bit too Center-of-the-Universe for our tastes, but still. The LA Metro, with its 350,000 daily riders, pales in comparison with New York’s century-old system. Now, with an ambitious expansion plan underway, more attention being paid to public transit in LA than ever before in the city’s history and a dedicated publicly-supported funding stream, East Coasters are left wondering if New York could learn a lesson from LA.

Earlier this week, Dana Rubinstein at Capital New York penned such a piece, and it’s worth the read for the thought-provoking aspect alone. “Of all big cities in the country, L.A. is making probably the most substantial public transportation investment,” Joshua Schank of the D.C.-based Eno Center for Transportation said to Rubinstein. “In terms of an expansion, it’s unprecedented. What they’re doing out there is incredible.”

An excerpt:

What they’re doing is building, with money they raised themselves. In 2008, the same year New York’s congestion pricing scheme died in Albany, Los Angeles voters approved Measure R, a half-cent sales tax that over the next three decades is expected to garner $40 billion for transportation. It’s the third such transit-dedicated, voter-approved sales tax passed there since 1980. Those three taxes comprise the bulk of the agency’s funding. In April of 2011, that agency’s budget included money for, “about a dozen rail lines that are either under construction or being planned,” according to the L.A. Times.

New York’s M.T.A. is expanding, too, in some targeted ways, but it’s also chronically short of money and so lacking in political support that it’s near impossible to imagine New Yorkers willingly going to a voting booth to support it with new taxes. Joe Lhota, the authority’s relatively new chairman, regularly says as much, and has made improving the M.T.A.’s reputation and shoring up its political support one of his explicit goals.

Rubinstein also explores the why of it all. She is not kind to New York’s leadership:

For one, L.A.’s political leadership is arguably focused on transit in a way that New York’s politicians aren’t, really.

Andrew Cuomo seems to view public transportation more than anything as a potential liability to be mitigated, going back a while before he actually became governor; the legislature uses the M.T.A. alternately as a whipping post and a piggy bank; Michael Bloomberg has given up on proposing enlightened transit-funding schemes that go to Albany to die; Bloomberg’s would-be successors, so far, have focused on the easy stuff. “Bloomberg’s talked about congestion pricing and then it kind of fell off the radar when it died,” said Schank.

Related: L.A.’s transportation people invest relatively heavily in P.R. “Our metro does a great job with marketing,” said Lisa Schweitzer, a professor at the University of Southern California’s Price School of Public Policy. “They have terrific advertisers and cute graphics and the whole shebang.”

From my casual eye, L.A.’s Metro has taken the failures of its East Coast compatriots to heart and has applied a few lessons to build a better organization that enjoys community support. In New York, the MTA is so entrenched in the minds of the public that it likely can’t overcome its image issues.

So has L.A. surpassed New York? They still have around 5 million daily passengers, 16 subway lines and nearly 40 stops to go. But with money flowing freely and construction progressing, perhaps the Great Freeway State can shed some of its car-centric image and teach us all a lesson about embracing transit construction in areas that sorely need it.

July 19, 2012 27 comments
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MetroCardSubway Advertising

For Sale: MetroCard fronts may soon have ads

by Benjamin Kabak July 18, 2012
written by Benjamin Kabak on July 18, 2012

Ads could soon begin appearing on the front of your MetroCard.

Everyday, millions of New Yorkers run a flimsy piece of plastic through a prickly card reader as they head to and from work, school and play. Since the middle of 1997 when the gold card made its debut, these MetroCard have looked the same — a logo on front and an ad or PSA on the back. My current card urges me, tirelessly so, to say something if I see something.

Now, though, the MTA, in an effort to milk some more dollars out of the MetroCards, is willing to change the front. For the right price, the authority will accept advertising for the MetroCard fronts. “Millions of New Yorkers carry MetroCards with them everywhere they go, and use them multiple times a day,” MTA Chairman Joseph J. Lhota said in announcing the move today. “For those with a message and a desire to reach millions of people in a novel, attention-getting way, there is no better way to advertise.”

The MTA is billing this as a relaunching of an advertising program, and as such, they have unveiled new rates. Depending upon the number of cards purchased, the authority will charge between 18 and 51? per card for those who wish to utilize the back of a MetroCard. They expect to realize between $25,500 and $450,000 per ad campaign. While rates for the front were not released, the MTA said such deals would be “offered at a premium.” Ads that include a Transit-sponsored campaign will be 20 percent off.

It’s tough to see this as anything but a positive for an agency searching for cash. I could care less about the sanctity of the MetroCard. It’s hardly iconic, and in a few years, it’s going to be replaced anyway. Plus, most of us already carrying advertisements for whatever company sponsors our credit card bonuses or the banks that issue our debit cards. So we’ll be bombarded with one more ad in the subway, and the gold and blue card may look a bit busier on the front. It’s the price to pay.

July 18, 2012 20 comments
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Public Transit Policy

Portending a single fare system for bikes and transit

by Benjamin Kabak July 18, 2012
written by Benjamin Kabak on July 18, 2012

At some point this summer — although when exactly we do not know — New York City will unveil its bike share program. With a payment structure that favors short rides and long-term memberships, the 10,000-bike system run by Alta will change the way many New Yorkers commute. As I explored a few weeks ago, it should, in fact, enhance the city’s transportation network.

Full integration though remains a challenge. Right now, the city’s transportation payment picture looks a bit muddled. The buses and subways run by the MTA take MetroCards while the East Side Ferries, seemingly far more popular than I and may others anticipated, take cash while the bike share system will be membership-based for many and pay-as-you-go for others. Without integrating payment systems, these modes remain more siloed than they need to be.

New York City Transit meanwhile is slowly moving toward a new fare payment system. By around 2015 or so, the MetroCard will be ushered out in favor of a contactless debit or credit card-based solution, and the MTA may be more amenable to cooperating with the city on a unified fare system. Cody Lyon at The Gotham Gazette reported on Monday:

In the near future, subway riders may be able to use their fare cards to check out a bike from hundreds of nearby docking stations. The Metropolitan Transportation Authority said it is open to evaluating ways to integrate fare payment with the city’s bike share program as it moves toward a wireless, smart card-based system by 2015, agency spokesman Aaron Donavan said in a recent interview…

Department of Transportation spokesman Nicholas Mosquera said that in other cities, up to 50 percent of bike share trips are connections to other modes of transit. But he said while he expects to see the same here, the DOT is currently not working on fare payment integration at this time. “We look forward to exploring it in the future,” Mosquera said…

Mosquera said New York City’s bike share program is designed to provide sufficient bike share capacity at transit hubs, allowing riders to transfer quickly from bike other modes or vice versa. He said the bike share stations extend the reach of the transit system, making distant parts of neighborhoods easily accessible from subway stations. “The system will be perfectly suited to any potential fare integration,” Mosquera said.

The idea of integrating fare systems is hardly a ground-breaking one. Yet, at many levels, the MTA has struggled to achieve success. We can’t use the same tickets on Metro-North and the LIRR. MetroCards are useful only with the realm of subways and city buses. Even integration with the PATH system is more limited than it need be, and transportation options that operates outside of the auspicies of the MTA rely on a separate payment system entirely.

Seeing both the city and MTA be willing to discuss ways to make this work is a heartening development. The bike share system will complement the rapid transit network and making connections between the two — and the way we pay for those connection — as easy as possible should be a priority as the MTA readies the MetroCard replacement. Forward thinking and cooperation will go a long way toward attaining success and avoiding unnecessary turf wars as resources are grow more and more stretched.

July 18, 2012 17 comments
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High-Speed Rail

Amtrak’s NE Corridor: A very expensive HSR Hail Mary

by Benjamin Kabak July 17, 2012
written by Benjamin Kabak on July 17, 2012

Nice map.

In the Executive Summary to its most recent report on high speed rail along the Northeast Corridor, Amtrak admits that it may be grasping at straws. For the small cost of $151 billion, the rail giant says it could deliver a 37-minute trip between Philly and New York or a 94-minute trip between Boston and the Big Apple by 2040. Maybe.

“While it is likely infeasible for the full program to be realized by 2040,” the report says, “these elements of the program that have the biggest impacts on improving reliability, increased capacity and reduced trip-time should be strategically advanced as quickly as funding and program management resources will allow, to strengthen revenue and financial performance, thereby creating additional available capital for further program improvements.”

That’s a mouthful of jargon, but it basically says that Amtrak is reaching for the sky here. They have a proposal with costs that are both literally and figuratively insane; they have an aggressive timeline; and they have no clear fiscal path between today’s Point A and 2040’s Point B. I guess if you don’t ask, you can’t get anywhere, but sometimes, it may make sense to step back and assess the request first.

Amtrak’s report hit the Internet early last week, and I hadn’t had much time to digest it. For those who care to read the whole thing, you can download the pdf right here. It’s not quite the most compelling work of fiction I’ve read this summer, but it does get some points for creativity. It is essentially a combination of Amtrak’s 2010 proposal and its Northeast Corridor Infrastructure Master Plan. By combining two projects into one, Amtrak has ostensibly cut costs by nearly $20 billion while the overall pricetag remains high.

As a top-line summary, the costs breakdown like so: Amtrak is proposing nearly $19 billion for infrastructure upgrades; $14.7 billion for Gateway; $51.4 billion for high-speed rail between New York and D.C.; $58 billion for HSR between New York and Boston; and another $7.6 billion in rolling stock and maintenance facilities. These costs include six new stations, a few new water crossings, Moynihan Station, some right-of-way reconfigurations and some right-of-way acquisition costs. It’s a phased project that is moving forward as we speak, but it’s also designed to deliver incremental improvements. That 37-minute trip to Philadelphia should be 62 minutes by 2020, but it could also stay at 62 minutes for the foreseeable future.

Already, politicians are lining up behind the project. In a statement, Senator Frank Lautenberg of New Jersey voiced his support. He will soon begin pushing legislation forward that is designed to deliver dollars for Amtrak. “Investing in our railways will create jobs, bolster businesses, and take cars off of our congested roads,” he said in a statement. “Amtrak will continue to have my full support as we move forward to revolutionize passenger rail travel in the Northeast.”

But should we embrace this proposal? We’re looking at a pricetag of over $200 million per kilometer of construction or $320 million per mile. Considering much of the right-of-way is already in place, those costs are, as I mentioned, insane. While bringing HSR to the Northeast Corridor is a goal that should be supported, at some point, we as a country have to step back and examine why these things costs so much more than anywhere else in the developed world.

Last week, Alon Levy looked at this proposal and tried to find a cheaper solution. He issued a full set of affordable recommendations for 90 percent less. This includes a focus on rolling stock and straightening out existing deficiencies. He also called the cost savings from the combined HSR/Master Plan proposal spurious at best. As many have speculated, Amtrak’s proposal may very well be an attempt to avoid a turf war with regional rail carriers, but it’s still a pie-in-the-sky idea that likely won’t and probably shouldn’t become a reality.

Transportation Nation called Amtrak’s bluff. Alex Goldmark wrote: “The document is an argument for why there should be and it is a detailed plan for how it could come to be — a transportation straw horse for political times hostile to megaprojects.” Maybe it could be a starting point for a serious discussion on high-speed rail, but maybe it’s a sign that we can’t have nice things on a grand scale in the Northeast.

July 17, 2012 106 comments
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Service Cuts

Report: MTA set to restore some lost services, keep G extension

by Benjamin Kabak July 16, 2012
written by Benjamin Kabak on July 16, 2012

A few weeks ago, during the June MTA Board Meeting, authority officials let slip the word that they were considering some service restorations. With a rosier financial outlook, the MTA estimated that it could bring back around $20 million of cut subway and bus services, good news indeed for New Yorkers used to cuts. Now, with the July meeting on tap, a new report says that the MTA will unveil those service restorations next week, and, as an added bonus, Transit will commit to making the G train extension through Brooklyn permanent.

Pete Donohue has the story:

Transit officials are poised to allocate tens of millions of dollars for additional bus, subway and commuter train service — and plan to make permanent a popular expansion of the G train in Brooklyn, sources said.Metropolitan Transportation Authority executives have been drafting and revising lists of rider-friendly initiatives that include restoring some — but certainly not all — of the service that was whacked in 2010 to close a canyon-like budget deficit, the sources said.

Now, the authority’s finances have improved to the point that transit executives are confident they can ramp up service in parts of the system where planners and managers believe it is most needed and practical. A majority of the restorations will be in Brooklyn and the Bronx, which makes sense because those boroughs were hit the hardest by the bus-heavy budget cuts two years ago, the sources said.

MTA Chairman Joseph Lhota and top transit executives will unveil the service upgrades as they present revised financial plans to the MTA board next week. Some of the dropped routes will be brought back to life — though one source said those will be few in number. In most cases, the MTA will run buses more frequently on certain routes to better meet increased demand, or extend an existing route into a neighborhood where buses don’t currently stop, that source said.

Donohue also reports that the G train extension to Church Ave. will be made permanent, good news indeed for residents and businesses in Park Slope, Windsor Terrace and Kensington who have long been arguing for such announcement. (Considering the ridership numbers, I never thought the extension was in doubt, but political support for transit improvements should be applauded.)

It’s unclear right now how much money will be allocated toward the service restorations. Donohue says the MTA could have as much as $90 million on tap come the end of the year. It’s also unclear which services will be restored and when. Still, this is a welcome development indeed.

Yet, there’s something missing. The MTA can restore services because the economy has improved, but that’s a variable funding source. The authority still needs a reliable stream of money to avoid future service cuts. As Transportation Alternatives noted, this move should be a wake-up call. “These service restorations are good news, but a public utility as vital as transit shouldn’t be subject to the boom and bust of the economy” Paul Steely White, TA’s Executive Director, said. “Today’s news highlights the need for dedicated, sustainable investment in public transit from the state government. Leaving transit funding to the whims of the economy is shortsighted and misguided. When the economy is struggling, reliable and affordable buses and subways are even more important to all New Yorkers.”

July 16, 2012 53 comments
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Service Advisories

Weekend work impacting seven subway lines

by Benjamin Kabak July 13, 2012
written by Benjamin Kabak on July 13, 2012

I’m out of town for the weekend so let’s get to the service advisories early. I’ll have my take on Amtrak’s new high-speed rail plan on Sunday night. There’s a lot to say and a lot being said already.

Meanwhile, an old friend of SAS’ closed up shop last week. Subway Weekender called it quits. There are quite a few ways these days to get service advisories, but Shawn’s map was easy to read and understand. He’ll be missed.


From 12:01 a.m. Saturday, July 14 to 5 a.m. Monday, July 16, uptown 4 trains run local from Grand Central-42nd Street to 125th Street due to track replacement and maintenance north of 125th Street.


From 6 a.m. to 11:30 p.m. Saturday, July 14 and from 8 a.m. to 11:30 p.m. Sunday, July 15, there are no 5 trains between Brooklyn Bridge and Bowling Green due to track replacement and maintenance north of 125th Street. Customers should take the 4 instead. 5 trains run local every 20 minutes between Dyre Avenue and Brooklyn Bridge. Note: Overnight, 5 trains run between Dyre Avenue and East 180th Street only.


From 12:01 a.m. Saturday, July 14 to 5 a.m. Monday, July 16, 6 service operates in two sections due to track replacement and maintenance north of 125th Street:

  • Between Pelham Bay Park and 125th Street
  • Between 125th Street and Brooklyn Bridge


From 12:01 a.m. Saturday, July 14 to 5 a.m. Monday, July 16, Manhattan-bound 6 trains run express from Parkchester to 3rd Avenue-138th Street due to ADA work at Hunts Point Avenue station.


From 6 a.m. to 8 p.m., Saturday, July 14 and Sunday, July 15, Flushing-bound 7 trains skip 82nd, 90th, 103rd, and 111th Streets due to installation of cable tray brackets between 74th Street-Broadway and 111th Street for Flushing CBTC.


From 12:01 a.m. Saturday, July 14 to 5 a.m. Monday, July 16, E trains run local in both directions between Queens Plaza and Roosevelt Avenue due to track maintenance.


From 12:01 a.m. Saturday, July 14 to 5 a.m. Monday, July 16, Coney Island-bound (downtown) F trains are rerouted via the A line from West 4th Street to Jay Street-MetroTech due to electrical and substation work at Jay Street-MetroTech.


From 12:01 a.m. Saturday, July 14 to 5 a.m. Monday, July 16, F trains run local in both directions between 21st Street-Queensbridge and Roosevelt Avenue due to track maintenance.


From 11:30 p.m. Friday, July 13 to 5 a.m. Monday, July 16, Coney Island-bound Q trains run express from Prospect Park to Sheepshead Bay due to track panel installation south of Kings Highway.

July 13, 2012 11 comments
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AsidesTaxis

T&LC approves cab fare hike for September

by Benjamin Kabak July 12, 2012
written by Benjamin Kabak on July 12, 2012

Come September, New Yorkers will be paying more for their cab rides, and the bulk of that increase will go toward taxi drivers. The Taxi & Limousine Commission voted to approve a fare hike today. With six in favor, two against and one abstaining, the commission members authorized what will amount to an average hike of 17 percent. Meter ticks will cost 50 cents, and the flat fare from JFK to Manhattan will climb to $52.

After the hikes, David Yassky, head of the T&LC, called the vote a victory for cabbies. “Taxi drivers have been working hard for six years with no raise,” he said. “There comes a time you need to make sure people can earn a decent living.”

Meanwhile, as I explored on Tuesday, medallion owners were not happy. “What happened today was not a package,” Michael Woloz, spokesman for the Metropolitan Taxicab Board of Trade, said. “It was a lopsided giveback to the drivers.” The Board, whose members will not enjoy a similar bump in the least rate paid by cab drivers, may look to sue the city, but I expect that to be a useless exercise in litigation.

July 12, 2012 1 comment
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Buses

Liu: Cemusa bus shelters too dirty

by Benjamin Kabak July 12, 2012
written by Benjamin Kabak on July 12, 2012

A City Comptroller's report alleges that Cemusa has done a poor job cleaning its bus shelters. (Photo by flickr user animalvegetable)

When Cemusa entered into its 20-year contract with New York City to install and maintain bus shelters and newsstands across the city, critics lamented the death of New York’s individuality. Noted that the bus shelters were the same in the Big Apple as they were elsewhere, Brooks of Sheffield called unspecial and unoriginal. Others, meanwhile, had more legitimate complaints as Queens Crap complained of snow removal neglect and Sheepshead Bites accused of Cemusa’s bus stations of peddling in misinformation. Now, the city government is piling on too.

In an audit released earlier this week, New York City Comptroller set his sights on Cemusa’s failure to adhere to its bargain. Bus shelters aren’t as clean or well maintained as the company promised they would be, John Liu’s office said. The full report is available here as a PDF. The short of it from the Comptroller’s Office:

Under the franchise agreement, Cemusa is required, at its own expense, to clean, inspect, and maintain the structures in good repair. With DOT’s approval, Cemusa has outsourced its inspection, cleaning, and maintenance responsibilities to subcontractors. DynaServ Industries, Inc. (DynaServ) is responsible for cleaning, inspecting, and posting advertisements, and Pipeline Construction, LLC (Pipeline) was responsible for repairing and replacing damaged parts and performing electrical repairs and annual electrical inspections. This audit addressed Cemusa’s upkeep of the bus stop shelters, the most common type and widely used street furniture across the City.

The audit concluded that Cemusa needs to improve its oversight efforts to ensure that its subcontractors maintain bus stop shelters in compliance with its franchise agreement with DOT. Cemusa has certain mechanisms in place to assess its subcontractors’ performance regarding the upkeep of the bus stop shelters. However, these mechanisms do not provide sufficient assurance that the subcontractors’ performance ensures Cemusa’s compliance with the provisions of its franchise agreement regarding the upkeep of the bus stop shelters.

For the audit test period, Cemusa’s subcontractor, DynaServ, did not service (inspect and clean) the bus stop shelters at the level required. DynaServ’s productivity expectations (the number of shelters that can be cleaned by each crew in one shift) are overly optimistic and DynaServ has not allocated sufficient resources to ensure that each shelter will be cleaned twice each week on non-consecutive days as required. The audit also showed that Cemusa’s other subcontractor, Pipeline, needed to improve its performance in regard to responding promptly and repairing reported defective conditions. Further, there was insufficient evidence that all electrical inspections were carried out as reported. Based on these and additional factors discussed herein, we lack reasonable assurance that the bus stop shelters are serviced in accordance with Cemusa’s franchise agreement with DOT.

At a certain level, Cemusa disputed the Comptroller’s results. The company noted that Liu’s audit was based on one observable point in time and that the subcontractor routinely upheld its end of the deal. “No trend can be assessed and no conclusion can be drawn,” the company said. Despite protests from the Comptroller’s Office, Cemusa said cleaning efforts are generally sufficient and up to contractual standards.

Still, they agreed with five points from the report. It avowed the need for better subcontractor oversight, promised to clean roof panels more frequently and will establish proactive oversight and monitoring of contractors. After all, with 14 years left in the contract and more ad revenue rolling in, the company has a compelling reason to keep these shelters clean.

In response to the audit, Transportation Nation wondered if the criticism speaks to the problem of privatization. “When a private company manages public space,” Alex Goldmark wrote, “they too, leave it dirty sometimes, just like the DOT did when they managed bus shelters.”

That’s a bit of an oversimplification. The current bus stops, while perhaps not unique or to the liking of those who yearn for old New York, are cleaner, bigger and brighter than the old shelters. They’ve been modernized and are generally well maintained by Cemusa. I’ve watched those in my neighborhood cleaned regularly, and based on my lack of faith in John Liu, I am inclined to believe the City Comptroller’s Office relied upon a less than rigorous audit methodology here.

Still, privatization of public spaces isn’t a panacea. Cemusa may be paying $1.5 billion for the rights to the bus shelters and newsstands, but it still has to confront the same realities of maintenance and upkeep that the city did when it was in charge. From a use perspective, I’m far more concerned with the observations Al Rosen made in May: If the information concerning bus routes isn’t correct, who cares how often the glass gets cleaned anyway?

July 12, 2012 30 comments
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AsidesMetro-NorthMTA Technology

Metro-North to test smartphone-based paperless tickets

by Benjamin Kabak July 11, 2012
written by Benjamin Kabak on July 11, 2012

As New York City Transit’s effort to replace the MetroCard with something a bit more modern slowly inches forward, Metro-North will be testing a smartphone-based paperless ticket system this summer. The railroad announced today a project in conjunction with Masabi that will allow its riders to user a smartphone app to buy tickets. Eventually, there will be no need for cash, frustrating lines at ticket machines or steep on-board surcharges for last-minute purchases.

“We are as excited to begin testing the next generation ticket selling technology as we were when we introduced ticket vending machines a quarter of a century ago,” Metro-North President Howard Permut said in a statement. “Our customers adapted quickly to TVMs and the machines became the preferred way to buy tickets. The latest test is intended to ensure that the newest technology will be equally easy to use, as well as secure and reliable.”

The initial pilot, however, is a strange one as Metro-North employees will act as guinea pigs. They’ll have the free app on their phones and will purchase the tickets — any type — for use. The e-tickets will show an image a conductor can then validate with a barcode scanner. The initial pilot will include a time measurement study to compare electronic purchases with on-board transactions and inspection efforts. The MTA will also keep an eye on anti-fraud measures before decided whether or not to expand this program to all riders.

I expect this to be a smooth and quick pilt. Masabi is a leader in the field in the U.K. with smartphone ticketing apps available for 13 rail agencies. The company is also assisted the MBTA in a smartphone ticketing project as well. The only drawback I see here is that the LIRR isn’t involved. Provincial agency turf lines know no bounds, it seems.

July 11, 2012 24 comments
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View from Underground

Why subway station presentation matters

by Benjamin Kabak July 11, 2012
written by Benjamin Kabak on July 11, 2012

Missing tiles is not an endearing part of the NYC subway experience. (Photo by Benjamin Kabak)

It’s no big stretch to claim that the New York City subway’s station infrastructure is not in particularly good shape. As the authority has invested billions in track, signal, switch and rolling stock maintenance and upgrades over the past three decades, stations have enjoyed renovations and modernization at a far slower pace. To some degree or another then, the bulk of subway stations look closer to the photo I snapped a few years ago of 7th Ave. on the IND Culver line than they do of somewhere clean and presentable.

Yet, whenever I bring up the fact that Transit’s stations are in various states of disrepair, someone will always appeal to some sense of New York City grittiness and character. In my post yesterday on driverless trains, I referred to the “passable-to-decrepit appearance of the subway system,” and someone took issue with it. Here’s what SAS commenter “normative” had to say:

Why do you always say that? The NYC train system is an experience not merely just a ride from A to B. Every time I travel out of the country, I always get asked about the subway in NYC. WHY? Because its dirty, loud, a motley mix of the marginalized, alternative, the rich, and the normal. There are performers, political diatribes, street artists, angry old women, and people who sing out loud to themselves. I take the DC train, and it is pharmaceutically sterile, boring, and just about getting to work and getting home. I start so many stories with, “on the train the other day…” This is NYC. The subway-as-experience makes it what it is, and why people write books on it, make films about it, and why there are train buffs who can tell you everything about it. If you woke up tomorrow and the train looked like DC, do you really think this would be NYC anymore?

When it comes to stations, I don’t think we should be so accepting of the “subway experience.” At one station near my apartment in a relatively affluent section of Brooklyn, my regular “experience” includes a shuttered staircase that is literally eroding due to a 20-year stream of human urine. This station often plays host to more than one homeless person, and I’ve seen human excrement on the platform more times than I care to remember. Fifteen blocks away, the tiles are falling off the walls. That’s my “experience.”

Now, I don’t think Washington, D.C.’s vault-like subway stations are the way to go. I was down in D.C. in mid-June, and I found the Metro to be oppressively dark and dreary. The train service, with constant mechanical problems and infrequent service, is even worse. There is a happy medium though.

Subway stations don’t need to look as though they have been neglected for decades with constant water damage and a general state of disarray. Rather, subway stations should look like something we can tolerate for 10-15 minutes at a time. They should be well-lit with clean places to sit, staircases that aren’t falling apart and walls that can stay in place. The experience — with its melting pot of New Yorkers and varying design elements — won’t disappear. It will just look good. Is that too much to ask?

I’ve wavered on the issue of station cleanliness and presentation over the years. At a certain level, the MTA has to prioritize investments in tracks and rolling stock because that’s what makes the system run regularly and reliably. On the other hand, though, by putting forward a cleaner public face, the MTA can create a more pleasant environment and possibly fewer disgruntled commuters. It’s a Broken Windows theory of station maintenance: If straphangers experience something pleasant in the stations, they are less likely to despise, nitpick and bemoan the system. Complaints about subway service start because station environments aren’t conducive to waiting.

Ultimately, this whole thing boils down to money. The money isn’t there for the necessary station rehabs that involve massive lead and, in some cases, asbestos abatement projects. It’s timely and inconvenient to shutter stations, and the outcomes have been far from perfect. Still, stations have to be a part of the discussion. Putting lipstick on this pig might produce more than just a prettied-up swine.

July 11, 2012 57 comments
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