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Second Ave. Sagas

News and Views on New York City Transportation

Brooklyn

A tale of a viaduct, a sign and the need to pay attention

by Benjamin Kabak January 4, 2011
written by Benjamin Kabak on January 4, 2011

Manhattan-bound F riders are gearing up for months of inconvenience. (Photo courtesy of @JeffreyNYC)

One of my main themes at Second Ave. Sagas over the past four years has involved New Yorkers’ relationship with transit news. I’ve looked at how the millions of people who rely on the MTA for travel don’t pay attention to the news, how the news doesn’t do an adequate job explaining certain transit stories and how the MTA’s own approach to customer service oftentimes compounds the problem. Nowhere is that more evident than in today’s developing outrage over the upcoming shutdown of stations along the F line in Brooklyn as part of the Culver Viaduct rehab project.

The basis for this tale is a simple one: After three years of planning and the start of Phase 1 of the Culver Viaduct rehabilitation plan, the MTA announced this week that, beginning January 10, Phase 2 shutdowns will begin. In other words, from January 10 through May, as part of a $275.5 million rehab on a structure that’s falling apart, the following changes will be in effect:

  • No Manhattan-bound F or Queens-bound G service at 15th Street Prospect Park and Ft. Hamilton Parkway Stations.
  • No Manhattan-bound F service at Smith-9th Sts Station. Queens-bound G service stops at a temporary platform.
  • All Manhattan and Queens-bound trains stop on the express track at Church Avenue and 7th Avenue stations.
  • Manhattan-bound F and Queens-bound G trains stop at a temporary platform accessed via the Coney Island-bound platform at 4th Avenue-9th Street station.

Somehow, despite years of warning, the locals are outraged. Popular neighborhood blog Fucked in Park Slope is too beside itself for snark while Gothamist is fielding some priceless emails. “We’re new to Windsor Terrace (2 months) and fairly new to New York (6 months),” one Brooklyn resident said. “I’m absolutely livid that this is happening with a week’s notice, especially in the winter. This is the first we’re hearing of this and is part of a chain of the F train messing with us. I’ve lived in cities for the past 10 years and I can tell you this level of fuckery wouldn’t fly in LA or Boston.”

So where to begin? Where to begin? Should we point out that subways in Los Angeles and Boston, you know, shut down over night so that people can’t get home via public transit after midnight? It certainly would be worse living in Windsor Terrace if the last F train departed from midtown at 11:30 p.m. every Friday and Saturday.

But instead, let’s look at some history. In late 2007, New York City Transit unveiled their plans for the Culver Viaduct, and while the timeline has been pushed back and the project slightly scaled down in the intervening years, the same service changes apply. In fact, in a presentation to Community Board 6 in 2007, Transit presented the exact same service patterns going into effect next week. Take a look:

A presentation from 2007 shows plans portending next week's F/G service outage in Brooklyn.

That 2007 presentation wasn’t the only one Transit has delivered to Brooklyn. Take a look at a similar one from 2008. It’s just another in a long line of slideshows Transit’s community relations officials have given to Community Boards. In fact, as recently as this past fall, I sat in on a meeting at which officials discussed these exact service changes.

Furthermore, the MTA has released its own video on the project; and crews have been working on the viaduct for nearly ten months. In other words, since 2007, then, Brooklynites knew or should have known that their service was going to be cut for a few months, and if people moving to the area or already living their failed to do adequate research, that’s on them.

Of course, oblivious locals who don’t seek out transit news aren’t the only ones to blame. In fact, I don’t expect people to attend Community Board meetings and few non-members do. But New York’s various news outlets pay people to attend and report on those meetings, and over that last few years, that’s just what they’ve done. Newspapers ranging from The Daily News to the Brooklyn Daily Eagle have covered the work.

My site is but a small fish in the giant sea of New York media, but unfortunately, Brooklyn news outlets haven’t done a thorough job of explaining the impact of the Culver Viaduct rehab. Take a glance through the Brooklyn Paper search results of stories relating to this work. The paper mentions that service to and from Smith-9th Sts. will be impacted, but it doesn’t explore how the need to run F and G trains on the express tracks will lead to trains bypassing 15th St. and Fort Hamilton Parkway. That’s a failure of media.

Finally, the MTA isn’t absolved of all blame either, and in fact, the authority hasn’t upheld its end of the deal. At a Community Board 6 Transportation Committee meeting earlier this fall, committee members specifically asked the MTA to warn the neighborhoods well ahead of time. Instead, the MTA started hanging up signs portending a four-month service outage just seven days ahead of time. Even though the MTA had warned community groups and received a far amount of press coverage, Transit should be papering stations well ahead of the service outages. The authority can’t force news down people’s throats, but it can do a better job of getting the word out ahead of time. One week is not enough lead time for a warning of this magnitude.

This day of outrage in Park Slope and Windsor Terrace highlights how people simply take the transit system for granted. They’d rather every station but theirs get rehabbed and are content to let infrastructure age if it means they aren’t inconvenienced. The millions of New Yorkers who ride the subway every day are also content to ignore the news that impacts their lifeline to the economic hubs of the city, and the media that covers these areas is content to do a half-hearted job of it. The MTA too doesn’t make it any easier. This is outrage that has been in the works since November 2007, and with a little more effort from everyone, it should have been completely avoidable.

January 4, 2011 101 comments
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AsidesMTA Absurdity

Stranded A train riders set to sue

by Benjamin Kabak January 4, 2011
written by Benjamin Kabak on January 4, 2011

As the MTA deals with the fallout from its response to last week’s blizzard — the Daily News would like the authority to overreact to even just a slight threat of snow — lawsuits over stalled trains were all but inevitable. Now, we learn that Aymen Aboushi of the Aboushi Law Firm is looking for plaintiffs who were stuck on the stranded A train want to join a suit against the authority.

Aboushi says that seven passengers are willing to join him in filing a suit, and he hopes to court more. He’s seeking, according to amNew York, an “unspecified amount of money” and “will demand the MTA create guidelines for what to do if passengers are left on a train for more than three hours.” How altruistic of him. “No one’s trying to get rich off this,” the lawyer said to the News recently. “This is to hold the MTA accountable for what happened. We’re really trying to get the MTA’s attention for the average New Yorker.”

The stranded A train was the victim of a perfect storm last week. Stuck in between the Aqueduct stop and Howard Beach when the snow knocked out power to the third rail, the train could not be rescued, and passengers were stuck in the cold for six to eight hours. While Aboushi claims those stranded were left without heat, the MTA says the passengers were brought into two heated cars. Still, the lawyer wants an accounting. “The MTA,” he said, “didn’t offer these people so much as a MetroCard.”

January 4, 2011 19 comments
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Capital Program 2010-2014

To tell and show with a new branding campaign

by Benjamin Kabak January 4, 2011
written by Benjamin Kabak on January 4, 2011

These new signs will begin appearing in subway cars everywhere this weekend.

The MTA enters 2011 in a bind. Public trust in the authority has all but vanished amidst another round of fare hikes and service cuts, and politicians find it to be an easy whipping boy for their own failures. Yet, the subways are, except when felled by the weather, moving forward, and to do that, the authority must go, hat in hand, to Albany to ask for a way to fill a $10 billion hole in its capital budget.

That hole is not an insignificant one. As the MTA’s infrastructure inexorably continues to age, the authority has had to ramp up spending on non-revenue-generating maintenance projects. The Second Ave. Subway, for instance, is a traditional project that can be supported by construction bonds because the bonds can be issued off of guarantees of increased ridership and more fare revenue. Repainting a station ceiling and repairing a broken handrail do not lead to the same ridership and revenue increases.

So the MTA needs that money, and the authority needs to prove that the money is going toward making the system more pleasant and more useful for everyone. Enter SubTalk. For nearly 20 years, SubTalk posters had been the voice of the subway, but they have been the voice of no. Don’t hold the doors. Don’t run on the staircase and platforms. Don’t lean over the platform edge. Don’t litter. The informative posters — such as an overly optimistic one about the Second Ave. Subway’s once-projected opening date — seem few and far between.

And so in early December, as I reported then, the MTA rebranded its house ads. “Improving, non-stop” became the new tagline, and the posters featured innovations. One discussed the new countdown clocks; another presented the MTA’s embrace of real-time information on its website; a third talked about the Select Bus Service upgrades. “Traditionally we have used the space to tell our customers what not to do on the system,” Paul Fleuranges, the Senior Director of Corporate and Internal Communications, said to me, “but with this messaging we’re using the space to communicate with our customers by telling them what we’re doing or plan to do.”

What irked many though was the death of Train of Thought, the successor to the now-defunct Poetry in Motion. As part of the rebranding, the MTA temporarily shelved Train of Thought, the posters with quotes from leading intellects, and many were unhappy. “I don’t begrudge them wanting to put their best foot forward,” Gene Russianoff said to The Times. “But if it comes at the price of permanently kiboshing the poetry, I think that’s a mistake.”

The MTA insisting to me that the “Improving, Non-stop” rebranding “is not an image campaign, rather a better use of our internal space.” But even it were an image campaign, I can’t fault the authority for that. Amongst the blizzard and fare hikes, projects delayed and budgets exceeded, labor unrest and dwindling funds, the MTA doesn’t just seem as though it’s constantly under attack; it is constantly under attack. Oftentimes, those attacks are well deserved; other times they’re not.

Yet, we cannot deny the economic reality of the situation: The $10 billion that the MTA needs for its capital budget is far more important than a few posterboards of poetry or inspirational quotes that, by and large, are ignored by most riders. If moving, as Fleuranges said to me, “away from the ‘House of No’ to ‘The Church of What’s Happening Now'” leads to some recognition of capital improvements and an eventual outlay of badly needed capital funds, I think we can sacrifice a few quotations by Abraham Lincoln or Henri Poincare for a few months. I’m sure there’s an app for that anyway.

January 4, 2011 13 comments
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AsidesMTA

MTA IG set to examine blizzard response

by Benjamin Kabak January 3, 2011
written by Benjamin Kabak on January 3, 2011

The MTA has already pledged an internal review of its poor response to December’s blizzard, and now its own internal watchdog will do the same. Barry Kluger, the MTA inspector general, will conduct an investigation into the agency’s response to the snow storm, The Wall Street Journal reported today. He will explore “the way the MTA prepared for the storm and the way it responded” as well as “the agency’s emergency plans and whether they were properly implemented.”

Authority officials said they welcomed Kluger’s investigation even as they conduct their own. “We are working on our own comprehensive review and welcome the Inspector General’s review as we all look to improve performance moving forward,” MTA spokesman Jeremy Soffin said to the Journal. I have to believe we’ll see some significant changes in the way the MTA responds to weather alerts before the next big snow storm of the season hits the region.

January 3, 2011 1 comment
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Buses

Taxi Commission’s Group Ride Program dying a quiet death

by Benjamin Kabak January 3, 2011
written by Benjamin Kabak on January 3, 2011

The TLC's Group Ride Vehicle Program has been a resounding failure. (Photo via flickr user AllWaysNY)

I live around the corner from the former B71 route, and when the MTA cut this bus route from Park Slope to Carroll Gardens, I was disappointed but I understand the reasoning behind it. When the bus would deign to show up on time, which wasn’t often, it made for a quick ride down to Smith St. on the days I was too lazy to walk, but the MTA was bleeding money on the route. When the Taxi & Limousine Commission announced that the former B71 would be one of the pilot routes for the Group Ride Program, I was guardedly optimistic. Perhaps a private operator could succeed where the MTA had failed.

That optimism was entirely unfounded. Not once in the two months that the pilot ran did I see a dollar van pass down Union St., and by October, Sulaiman Haqq was ready to call it quits. “This is the reason why public transportation is subsidized,” he said. “It is not profitable.”

Of all of the city’s transportation initiatives in 2010, none were as poorly executed, as misguided and as unsupported as the Taxi & Limousine Commission’s Group Ride Program. Designed as a pilot program to replace under-performing bus routes that cost the MTA too much to run, the dollar van suffered to draw riders. It’s shocking, I know, to find that vans that never showed up, didn’t run on a regularly schedule and didn’t take MetroCards couldn’t attract enough passengers to be profitable along routes the MTA found cost-prohibitive to support.

In mid-December as the companies operating in Queens along the former Q79 and Q74 routes closed up shop nine months early, TLC commissioner David Yassky admitted that he didn’t really think this idea through. “The pilot program has yielded a great deal of information about what works and doesn’t work in providing group-ride service,” Yassky said. “At this point, the market does not appear to support service in these areas and we will continue to look for opportunities to supplement the MTA in underserved areas.”

This past weekend, the TLC again opened up the former Q79 route to applicants. and while neighborhood associations are pushing for Group Ride service or a restoration of the Q79, I’m not optimistic another operator will find success where others did not. It simply does not make sense to target low-ridership corridors that aren’t profitable.

In late November, as this failure become evident, Cap’n Transit offered up his analysis of the situation. Later this week, he and I are going to tackle some successful van routes in New Jersey in an effort to understand what works and why. For now, the TLC is going to try again as they claim service along the Q79 will return later this month, but if it didn’t work the first time, how is it going to be any better the second time around?

January 3, 2011 10 comments
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Transit Labor

A year of living dangerously

by Benjamin Kabak January 3, 2011
written by Benjamin Kabak on January 3, 2011

How the MTA spends its billions. (via)

It’s never much fun to begin a new year on an ominous note, but unfortunately, turning the calendar page to January did not fix New York State’s or the MTA’s fiscal problems. With a new governor — one who is, for now, scandal-free — ready to take on Albany with some strong rhetoric, labor costs are in the crosshairs, and unavoidably, Andrew Cuomo’s stance toward the state’s powerful public unions will ensnare the MTA too.

As The Times reports today, in his first State of the State address, Gov. Cuomo will uphold one of his major campaign promises as he will attempt to freeze state wages for at least a year. Considering the state’s $9 billion deficit, a wage freeze would be more symbolic than anything else, but as one anonymous Cuomo official said, the new governor, a labor-endorsed one at that, has to start his tenure off on the right foot.

“The governor said during his campaign that the difficult financial times call for shared sacrifice,” the official said to The Times. “A salary freeze is obviously a difficult thing for many government workers, but it’s necessary if the state is going to live within its means.”

Nicholas Confessore of The Times offers up a bit more:

[B]ecause such a step would not require legislative approval, Mr. Cuomo could achieve it while bypassing the Assembly speaker, Sheldon Silver, and the Democratic-controlled State Assembly, labor’s most powerful allies in Albany.

Of course, a freeze — which Mr. Cuomo promised he would seek during his campaign — would be subject to negotiation with the unions. But labor contracts for the vast majority of the state’s 190,000 employees expire on March 31, giving Mr. Cuomo an opening to seek changes at a time of public unease toward government workers’ benefits.

Salaries, health care and pension benefits for state workers represent one of the largest and fastest-growing areas of spending, accounting for about one-fifth of all state dollars.

Budget advocates have been quick to embrace Cuomo’s pledge. Elizabeth Lynam, a vice president at the Citizens Budget Commission, is looking forward to the brewing labor fight. “It’s a shot across the bow at organized labor, which has to date been uncompromising,” she said. “Hopefully it will lead to broad-based changes in the way state employees are compensated.”

Now, enter the MTA. At the end of 2010 and for the third year in a row, the MTA had to raise fares, and in 2011, for the third year in a row, many of its unionized workers — those belonging to the Transport Workers Union — will enjoy a raise for the third year in a row. MTA CEO and Chairman Jay Walder has already vowed to work toward a net-zero increase in labor spending, and if the workers are earning more, that simply means there will be fewer of them on the MTA’s payrolls.

Meanwhile, later this year, the MTA and the TWU will head to the bargaining table to hammer out another labor pact, and you can bet that Cuomo and his team will watch these negotiations far more carefully than Gov. Paterson did in 2009. Under the microscope will be the MTA’s pension and benefits obligations. In 2010, 19 percent of MTA expenditures went to fund pensions (nine percent) and health & welfare benefits (10 percent). Total expenditures in those categories topped $2.1 billion, and by 2014, that number is expected to raise to at least $2.7 billion. It’s certainly a plus today for the MTA’s bottom line that the TWU wasn’t successful in its 2005 effort to lower its retirement age from 55 to 50.

Essentially, we’re sitting on the edge of a dangerous game. If Cuomo is successful in instituting this wage freeze, the TWU will be firmly in his crosshairs, and he will apply tremendous pressure on the MTA to give up no ground. Another strike would likely result in the end of the TWU as a viable union but giving up ground to the authority will lead current president John Samuelsen exposed to an already-disgruntled rank-and-file.

For better or worse, labor pressures will be one of the top transit storylines for 2011. If workers’ salaries and benefits keep going up, riders will be outraged. If the unions are battered or broken by Albany, the workers will be very unhappy. No matter what, this story will be have a bumpy ride and an ending that can’t be happy for everyone.

January 3, 2011 28 comments
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Service Advisories

For New Years Eve, service additions and changes

by Benjamin Kabak December 31, 2010
written by Benjamin Kabak on December 31, 2010

Good bye, 2010! So long, year of the service cuts and fare hikes! Don’t let the door hit you on the way out!

As the year draws to a close, the MTA has all sorts of service advisories in place for New Years Eve and only a few for the weekend. First, subway and bus service today — Friday, December 31 — will operate on a Saturday schedule. Thus, a variety of routes including the 5 to Nereid Ave., 6 and 7 express service, rush hour A service to Rockaway Park, the B line, the E to 179th St., the M in Manhattan and Queens, the Q to Astoria and the Z will not be running.

For Times Square-bound revelers, don’t rely on the 42nd St./Times Square station. It will be closed to passengers attempting to exit the system. Additionally, the 1 and N/R trains will be bypassing 50th and 49th Sts. respectively as early as 7 p.m. tonight. Transit has urged customers to use the 57th St. station (N/Q/R) or Columbus Circle (A/C/D/1) instead. After the ball drops, trains through Times Square will run every 8-12 minutes until 3 a.m., and the 42nd St. shuttle will run all night.

With that said, let’s go to the weekend service advisories. As always, these come to me via New York City Transit and are subject to change without notice. Check the signs at your local station and listen to on-board announcements. Have a safe and happy New Year.


From 4 a.m. to 10 p.m. Sunday, January 2, uptown 2 trains skip Bronx Park East, Pelham Parkway, Allerton Avenue and Burke Avenue due to track panel installation. Customers traveling to these stations may take the 2 to Gun Hill Road and transfer to the downtown 2.


From 12:01 a.m. to 5 a.m. Sunday, January 2 and Monday, January 3, Brooklyn-bound 2 and 4 trains skip Bergen Street, Grand Army Plaza and Eastern Parkway due to roadbed reconstruction. Customers traveling to these stations may take the Brooklyn-bound 2 or 4 train to Franklin Avenue and transfer to a Manhattan-bound 2 or 4.


From 12:01 a.m. Sunday, January 2 to 5 a.m. Monday, January 3, D trains run on the R line between DeKalb Avenue and 36th Street, Brooklyn due to switch renewal north of Pacific Street.


From 12:01 a.m. Sunday, January 2 to 5 a.m. Monday, January 3, Manhattan-bound N trains run on the D line from Coney Island-Stillwell Avenue to 36th Street, Brooklyn due to track panel installation north of Kings Highway to north of Bay Parkway. There are no Manhattan-bound N trains at 86th Street, Avenue U, Kings Highway, Bay Parkway, 20th Avenue, 18th Avenue, Ft. Hamilton Parkway and 8th Avenue stations. Customers traveling to these stations may take the N to 62nd or 36th Streets and transfer to a Coney Island-bound N.


From 12:01 a.m. Sunday, January 2 to 5 a.m. Monday, January 3, Coney Island-bound N trains run on the R line from DeKalb Avenue to 59th Street, Brooklyn and Manhattan-bound N trains run on the R line from 36th Street, Brooklyn to DeKalb Avenue due to switch renewal north of Pacific Street.

December 31, 2010 0 comment
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View from Underground

The Second Ave. Sagas Top Ten of 2010

by Benjamin Kabak December 31, 2010
written by Benjamin Kabak on December 31, 2010

With but a day left in 2010, this year cannot end soon enough for the MTA. Its own headlines were dominated by massive service cuts and a steep fare hike, and while 2011 brings more unknown, we have to hope it won’t be worse for public transportation in New York.

As I do every year, I’d like to run down the list of the ten most popular posts here on Second Ave. Sagas. Thanks to everyone who read, shared and commenting on my work this year. I certainly appreciate it all.

1. A subway art project in the abandoned Underbelly
The most popular post of the year was, of course, about the underground street art project that took the city by storm in late October. Few have seen the Underbelly Project’s output, but the street art installation, which began in 2009, will be featured in a documentary and perhaps a book as well. The story is quite the tale of urban adventure.

2. MTA Board approves 2011 fare hike
A fare hike for 2011, which went into effect yesterday, was inevitable. The MTA had gotten permission from Albany in 2009 to raise fares every two years, but when when it become official, New York commuter sighed. For the third time in three years, the MTA had to raise fares, and we would all pay more for less this time around.

3. Debating subway map form and function
Massimo Vignelli, John Tauranac, Eddie Jabbour and Paul Shaw gathered at the Museum of the City of New York earlier this month to discuss their varied approaches to the subway map. As the MTA’s map is an ever-changing, quasi-geographic, quasi schematic representation of the system, everyone has an idea of how it should appear, and few people are ever satisfied with the current cluttered iteration of The Map.

4. The history of a subway shell at South 4th Street
A day after the Underbelly Project story broke, I went figurative underground to highlight just where this street art installation was. After some simple recon and analysis, the online community deduced that the Underbelly Project had gone up in the unfinished shell of a station at South 4th Street in Brooklyn. This post explored the original proposals for the subway expansion plans that would have brought service through that ghost station.

5. New raised storm grates earn architectural praise
Nearly three years after a summer storm and resulting flood knocked out nearly all subway service across the city, the MTA’s new storm grates garnered recognition from the architectural community. New York residents though resent the intrusion into their precious sidewalk space. You can’t please all of the people all the time.

6. With service changes, MTA refreshes its map
When the MTA cut service in June, it also introduced a new version of the map. With stronger route lines, a fatter Manhattan and parks that were shaded a dull khaki green, the new map did away with some of the bus boxes and tried to simplify the presentation of information. The cover is nicer than the map inside.

7. Fire suspends all Metro-North service to GCT
A fire on the Harlem River bridge knocked out Metro-North service for a few hours on a Monday in late September. As breaking news went, this was a fairly tame story with some very impressive plumes of smoke.

8. Service changes could lead to Chrystie St. Cut use
As word of impending service cuts reached the public, the MTA announced plans to reactivate the Chrystie St. Cut. Unused since the K train made its last ride in the 1980s, the Cut allows trains coming off of the Williamsburg Bridge to travel north up Sixth Ave. instead of south along Nassau st. Many believe this was a service change the MTA should have made years ago to meet demand from a growing Brooklyn neighborhood.

9. The shape of Tunnel Boring Machines to come
This was some good old fashioned subway construction porn. A few weeks before launching the tunnel boring machine beneath Second Ave., the MTA introduced it to the world.

10. A launch box and art for a subway in progress
Shortly before I had a chance to tour the Second Ave. Subway launch box, the MTA’s own photograph published photos of the construction site. I explored the work in progress and highlighted the planning for future Second Ave. Subway stations. As 2011 dawns, we have to wait just six more years until the new subway opens

December 31, 2010 4 comments
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AsidesInternational Subways

Subway expansion across the Pacific

by Benjamin Kabak December 30, 2010
written by Benjamin Kabak on December 30, 2010

In 2016 (or 2017 or 2018), the MTA is going to unveil a new subway line. The Second Ave. Subway’s Phase 1 will run from 57th St. and Broadway to 96th St. and 2nd Ave. It will cost nearly $5 billion. One day in the future, a full-length subway route will run from 125th St. to Hanover Square, and it will be seen as a great accomplishment in the history of a city that hasn’t expanded its system since the mid-1930s.

Today, in Beijing, the Chinese are celebrating the opening of five new subway lines that cover over 67 miles. It cost just over $9 billion to build this brand new system, and Chinese authorities believe it will help ease congestion and bring economic development to poor areas of the vast country’s capital. The Chinese aren’t done either. They plan to build out the Beijing subway, currently just over 200 miles, to 348 miles by 2015 and to as much as 600 miles by 2020.

So as we sit here waiting for a two-mile subway extension to open in six years if we’re lucky, I have to wonder: Where did it all go wrong? How will we compete in a global economy if our competitors are doubling and tripling their subway lines while we can’t get 12,000 new feet built at a reasonable price and in a reasonable amount of time?

December 30, 2010 48 comments
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MTA Absurdity

Scenes from the Snow: What went wrong

by Benjamin Kabak December 30, 2010
written by Benjamin Kabak on December 30, 2010

MTA crews worked earlier this week to dig out snowed-in subway tracks. (Photo courtesy of MTA)

As Thursday dawned, subway service throughout New York City had finally returned to normal. Snow drifts that had built up in the outdoor trenches of the Sea Beach and Brighton Lines in Brooklyn were cleared; station platforms were shoveled; and entrances finally salted. Bus service remains detoured as surface streets are still chock full of snow, but getting around town can proceed apace.

Yet, the fallout from this week’s snow-inspired disaster is continuing and will do so for the foreseeable future. Both The Daily News and The Times investigated the city’s and the MTA’s responses to the blizzard, and these reports jibe with what I’ve heard from other sources. Essentially, because of a worse-than-expected storm and a push to keep overtime costs low, the MTA was not prepared for the snow. The results were disastrous for the city and its transit network.

The story begins early last week when, as The Times notes, the National Weather Service issued a winter storm outlook on Tuesday. As it’s December, few reacted with urgency, and by Friday, snow predictions were holding at six inches. Late on Christmas afternoon, the weather service issued a winter storm warning, and the city was slow to react. “As of about 5 p.m. on Christmas Day, the forecast called for about a foot of accumulation, which is not uncommon and which is not a basis for a snow emergency declaration,” Seth Solomonow, a DOT spokesman, said. I can see how this story unfolded simply by looking out the window at the sidewalks and streets below.

At the MTA, the agency was similarly slow to react. The Times reports:

On Friday morning, top managers at New York City Transit gathered for a ritual that occurs every weekday from November through April: to make a decision, based on weather forecasts, about whether to put in place precautionary measures in the case of a winter storm.

The managers can choose from one of four plans, prescribed each year in a telephone-book-size manual that lays out, in 300 pages of excruciating detail, the exact process for keeping the nation’s largest public transportation system functioning in the event of inclement weather. Plan 1, the lowest level of preparation, takes effect when the temperature drops below 30 degrees; Plan 4, the full-press emergency response, is activated when at least five inches of snow is expected.

By that morning, the Weather Service had been warning of a significant winter storm starting on Sunday afternoon. But at 11 a.m., the managers issued a proclamation of Plan 1. Officials, who had been tracking the storm since Wednesday, believed that the city would be spared the brunt of the storm.

The decision would have far-reaching consequences: because of a quirk in the transit agency’s system, the plan chosen on Friday stays in effect all weekend. And the agency would not officially make the switch to Plan 4 until 11 a.m. on Sunday, when snow was already building up on the streets.

Because the agency had opted for the modest response, several important aspects of rescue operations and disaster preparedness — diesel trains and other heavy machinery, like trains that blow snow off tracks or spray antifreeze on the third rail — were not automatically deployed.

On Sunday afternoon, the agency tried to institute its Plan 4 protocols, but by then, it was too late. Buses had been dispatched and were finding roads impassable. Due to very strong winds and high snow drifts, at-grade subway routes were felled by snow. Passengers were trapped on subway trains miles away from their destinations and with winds gusting past 40 miles per hour outside. “I’m appalled,” one Transit manager said to The Daily News. “I’ve never seen us fall apart this way.”

In the aftermath of the 2007 rain storm that left the system flooded and the MTA’s website offline for much of the day, the authority instituted new communications protocols and rebuilt its air grates along flood-prone areas. Until Sunday, it hadn’t suffered a major weather-related outage in over 41 months.

This week, though, the snow shut down the city’s transportation lifeblood. As it became impossible to drive on the city’s surface streets, the subways shut down as well. It was the perfect storm with an imperfect response ahead of time, and the MTA, working hard to keep overtime as low as possible, wasn’t ready to take an expensive plunge at the end of the year to keep subways running better than they did.

Walder has promised to investigate why. “In the coming weeks, we will reflect and look to make improvements for the future,” he wrote to his staff. Heads will probably roll, and policies will change. They have to; after all, the response to this storm couldn’t be any worse, and odds are good that it won’t be the last big snow of the winter.

December 30, 2010 26 comments
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