Home New Jersey Transit NJ Transit tabs Clever Devices for bus tracking

NJ Transit tabs Clever Devices for bus tracking

by Benjamin Kabak

While the MTA has decided that Clever Devices’ price tag is simply too steep for the city, New Jersey Transit is moving ahead with the company’s equipment to institute a real-time bus tracking system, the agency announced yesterday. The Board of Directors of voted to authorize a $22 million deal that will outfit the so-called smart bus equipment on around 1040 buses, and New Jersey Transit bus riders will finally have a real-time bus-tracking system at their disposal.

“The use of smart bus technology will enable NJ TRANSIT Bus Operations to improve the quality and reliability of service while reducing operating costs,” Transportation Commissioner and NJ TRANSIT Board Chairman James Simpson said in a statement. “This technology will act as the central nervous system for New Jersey’s buses, transmitting critical data pertaining to ridership, vehicle condition, bus location and more, which will allow for greater efficiency in terms of scheduling, planning and maintenance.”

In announcing the deal, New Jersey Transit played up the total package of upgrades that Clever Devices will supply. These include “automatic bus stop announcements, vehicle condition monitoring, passenger counting, and real-time location reporting.” As the agency noted, these upgrades will allow it to provide real-time bus location and arrival information for “any web-enabled device.” Customers will now know how much longer they must wait for their delayed buses. The agency’s new order of 1145 buses is already equipped with this technology.

“By equipping the entire NJ TRANSIT bus fleet with smart bus technology, we are laying the foundation for providing real-time bus service information to our customers,” NJ Transit Executive Director James Weinstein said. “Smart bus technology will drive improvements like ‘Next Bus’ signage at key locations and new customer information tools on the web, such as maps that display graphic representations of buses as they move across the system.”

The timing of this announcement — just over a week after the MTA unveiled its in-house real-time bus-tracking solution along the B63 — allows us to make an apt comparison between the two agencies’ approaches to real-time information. From the get-go, it’s easy to see why the MTA went in-house with their plan. To outfit 1040 buses, Clever Devices is charging over $21,000 a bus while the MTA’s pilot — 30 buses at a total of $265,000 — costs around $8000 per bus. As the MTA’s bus fleet numbers in excess of 6000, the costs associated with Clever Devices — estimated by the authority at $140 million at one point — would have been substantial, and retrofitting an aging fleet for the Clever Devices array was cost-prohibitive.

Yet, as the New Jersey Transit deal shows, there is a certain allure about Clever Devices. The computerized bus system isn’t only about real-time tracking. It also provides for internal systems diagnostics and an array of other upgrades. Since New Jersey Transit’s newer buses come equipped with the technology, it made sense for the agency, flush with money that should have gone to ARC, to spend for the best of the best.

Of course, as with any technology, if Clever Devices doesn’t outlive its system’s shelf life or if the company decides to hold its contracting partners fiscally hostage, the agency could be stuck with a steep deal. The MTA, for instance, has learned about the high costs of maintaining a proprietary system throughout the lifespan of the MetroCard, and it has determined that open systems with open-source development components are both cheaper in the long term and better for customers and private developers.

Still, despite these concerns, BusTime will arrive across the river, and the 800,000 people who use New Jersey Transit buses on a daily basis will stand to benefit. Real-time tracking, it’s the way of yesteryear finally arriving in the northeast.

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Cap'n Transit February 10, 2011 - 7:50 am

Hm. Then maybe NJ Transit will publish an online map showing all of its bus routes?

pete February 10, 2011 - 3:49 pm


Streetsblog New York City » Today’s Headlines February 10, 2011 - 9:15 am

[…] Kabak Compares MTA and NJ Transit Bus Tracking Tech […]

Scott E February 10, 2011 - 11:34 am

It’s not really a fair comparison. It’s much easier for GPS to work in the NJ suburbs than in the urban caverns of Manhattan.

Benjamin Kabak February 10, 2011 - 2:19 pm

Well, that depends upon which part of the comparison you don’t think is fair. It’s not fair from a technological adaptation perspective because it is easier to use GPS in New Jersey than in Manhattan. However, with today’s dead reckoning technology, those concerns within the city are alleviated.

As best as my future reporting has uncovered, my cost comparisons aren’t fair, and it, in fact, may be cheaper than I said for the MTA to implement its own solution over Clever Devices’. The point remains that Clever Devices’ system, while technologically advanced, is very expensive and does not allow for easy open-source development.

Anthony July 26, 2012 - 3:40 pm

Today’s dead reckoning technology still does NOT work in NY city. I have installed them on NYC buses and they do not work.
I am installing the Clever product at this time in NJ. There are around 300 Nabi’s upgraded at this point.Not all the features are turned on but they are installed.

SEAN February 10, 2011 - 12:35 pm

FYI if you go to Clever Devices web page & go to press releases you will find that this blog is sighted & linked to an article in 2009. Cool!

Joe July 11, 2011 - 11:05 am

This assumes that the City can really develop, install and function an in-house system for $8k per bus like they claim. I find it hard to believe that they can do it as cheaply as they state. My guess is that it will be a lot more than 8k when/if they ever get it working.


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