In a few weeks, Veronique Hakim will assume the position as President of New York City Transit, and her first task will be a big one as Joseph Leader, the senior vice president in charge of the Department of Subways, is retiring this Friday. Leader was appointed in 2013, and the Daily News broke word of his departure yesterday afternoon.
As the News notes, Leader’s departure comes at a time of increased ridership but also increased frustration as crowding is at historic highs and subway rides seem slower and less pleasant than ever. Leader was a major proponent of the current FASTRACK maintenance program, and The News notes that Leader’s “last major initiative was an attempt to get trains moving more smoothly through the overcrowded and problem-plagued system” that involved using “subway station platform workers to move riders in and out of trains faster and boost[ing] maintenance and inspections.” Whether the latter has been a success is hard to say. Without boosting frequency and overall system capacity, these efforts strike me as the proverbial lipstick on a pig.
So as Hakim arrives, she’ll be able to appoint her own right-hand aide to head up the largest subway system in America at a time of ever-increasing crowds and capacity concerns. Due to work shift rules, the MTA’s lead time for increasing service can run anywhere from six to nine months — which means, based on recent trends, that gains from increased capacity will be wiped out by the interim increase in ridership. Shortening this lag should be one of Hakim and her next SVP of subways’ top priorities. For now, Wynton Habersham, Transit’s Vice President and Chief Officer of Service Delivery, will serve as the interim SVP of subways.