The grades remain the sameBy
Late yesterday, New York City Transit announced that the A train had received a C-, again, on its rider report card. Today, CityRoom explores how the grades have stayed constant in the second round of report cards. Interestingly, the MTA received nearly the same number of replies in 2008 as they did in 2007 for the A, but those results are the exception and not the norm. Now, I’ll have more on the rider report cards as some point, but I still have to question the utility of doing this exercise again. I understand Howard Roberts’ rationale; he wants to keep on top of improvement. But the subways are slow to change, and this second round just strikes me as overkill.