Metro-North set to expand Quiet Calmmute programBy
Quiet Calmmute, Metro-North’s punny quiet commute program, is coming soon to a peak-hour train near you. Beginning April 2, all inbound AM and outbound PM peak trains on the Hudson, Harlem & New Haven Lines will feature one quiet car. For AM rains inbound to Grand Central, the last car will be a designated quiet car, and for PM trains outbound from Manhattan, the first car will be the serene one. For those violating the rules, conductors will pass out polite “reminder” cars.
According to Metro-North’s own surveys, a whopping 83 percent of passengers said they support the quiet cars. “Quiet cars are a hit,” Metro-North President Howard Permut said to LoHud.com. “With very few exceptions, people have quickly adapted to the new etiquette.”
While the quiet car is a concept that won’t see the light of day in the subway, I am particularly enamored with one aspect of the program. Among the things commuters in the quiet cars must do are: (1) disabling the sound features on electronic devices; and (2) using headphones at a volume that cannot be heard by fellow passengers. These are basic concepts in mass transit etiquette that are, more frequently than not, forgotten by the straphanging public in the subways.